How To Fix CRM_GRM_WR035 - Grantor application not permitted. Selected program is not released yet

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_GRM_WR - Messages for Grantor application web request example

• Message number: 035

• Message text: Grantor application not permitted. Selected program is not released yet

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_GRM_WR035 - Grantor application not permitted. Selected program is not released yet ?

  The SAP error message "CRM_GRM_WR035 Grantor application not permitted. Selected program is not released yet" typically occurs in the context of Grantor Management within SAP Customer Relationship Management (CRM). This error indicates that the selected program or application is not yet released for use, which means that it cannot be processed or accessed in the current state.
  Cause:
  
  Program Not Released: The primary cause of this error is that the grantor application or program you are trying to access has not been released in the system. This could be due to it being in a development or testing phase.
  Authorization Issues: There may be authorization issues preventing access to the program, although this is less common for this specific error.
  Configuration Issues: The configuration settings for the grantor application may not be set up correctly, leading to the application being marked as not released.
  
  Solution:
  
  
  Release the Program: 
  
  Check with your SAP administrator or the relevant team to ensure that the program is released. This may involve moving the program from a development or testing environment to a production environment.
  If you have the necessary permissions, you can check the status of the program in the system and release it if it is in a draft or inactive state.
  
  
  
  Check Configuration:
  
  Review the configuration settings for the grantor application in the SAP system. Ensure that all necessary settings are correctly configured and that the application is marked as active and released.
  
  
  
  Authorization Check:
  
  Ensure that your user role has the necessary authorizations to access the grantor application. If you suspect authorization issues, consult with your security team to verify your access rights.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to Grantor Management for any specific steps or requirements that may need to be fulfilled before the program can be released.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide insights or patches if the issue is related to a known bug.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that pertain to Grantor Management, such as CRMD_ORDER for managing orders or CRMD_ORDERADM_H for accessing order administration.
  SAP Notes: Search for SAP Notes related to CRM Grantor Management for any known issues or updates that may address this error.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to resolve the error and gain access to the grantor application as needed.