How To Fix CRM_GRM_WR027 - '&1' not unique

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_GRM_WR - Messages for Grantor application web request example

• Message number: 027

• Message text: '&1' not unique

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_GRM_WR027 - '&1' not unique ?

  The SAP error message CRM_GRM_WR027 indicates that there is a uniqueness issue with a specific entry in the system. This error typically arises in the context of the SAP Customer Relationship Management (CRM) module, particularly when dealing with data that requires unique identifiers, such as business partners, products, or other master data.
  Cause:
  The error message CRM_GRM_WR027 '&1' not unique suggests that the system has encountered a situation where it expects a unique value (like a key or identifier), but it has found multiple entries that match the criteria. This can happen due to:
  
  Duplicate Entries: There are multiple records in the database that have the same key or identifier.
  Data Migration Issues: If data has been imported or migrated from another system, it may have resulted in duplicates.
  Incorrect Configuration: The system may not be configured correctly to enforce uniqueness for certain fields.
  User Input Errors: Users may inadvertently create duplicate entries while entering data.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Identify Duplicates:
  
  Use transaction codes like SE16 or SE11 to query the relevant database table and identify the duplicate entries.
  Check the specific field or combination of fields that should be unique.
  
  
  
  Remove or Merge Duplicates:
  
  If duplicates are found, decide whether to delete the unnecessary entries or merge them if they contain different information.
  Ensure that you have backups or that you are following your organization's data management policies before making deletions.
  
  
  
  Check Data Entry Processes:
  
  Review the processes for data entry to ensure that users are aware of the uniqueness requirements.
  Implement validation checks in the user interface to prevent duplicate entries.
  
  
  
  Adjust Configuration:
  
  If the uniqueness constraint is not set correctly, you may need to adjust the configuration in the relevant customizing settings.
  Consult with your SAP Basis or functional consultant to ensure that the system is set up to enforce uniqueness where required.
  
  
  
  Test Changes:
  
  After making changes, test the process again to ensure that the error no longer occurs.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SE16 (Data Browser), SE11 (Data Dictionary), and others that may help in analyzing the data.
  SAP Notes: Check the SAP Support Portal for any notes related to this error message, as there may be specific patches or updates that address known issues.
  Documentation: Review SAP documentation for CRM data management to understand best practices for maintaining unique records.
  
  If the issue persists after following these steps, it may be beneficial to consult with SAP support or your internal SAP team for further assistance.