How To Fix CRM_GRM_WR025 - The stated income is too high

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_GRM_WR - Messages for Grantor application web request example

• Message number: 025

• Message text: The stated income is too high

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_GRM_WR025 - The stated income is too high ?

  The SAP error message CRM_GRM_WR025, which states "The stated income is too high," typically occurs in the context of the SAP Customer Relationship Management (CRM) system, particularly when dealing with financial data or credit checks related to customer accounts or transactions.
  Cause:
  
  
  Income Limit Exceeded: The error usually indicates that the income value entered for a customer or transaction exceeds the predefined limits set in the system. This could be due to:
  
  Incorrect data entry by the user.
  Changes in the customer's financial situation that have not been updated in the system.
  Configuration settings that define acceptable income ranges for credit checks or approvals.
  
  
  
  Credit Risk Management Settings: The error may also arise from the settings in the Credit Risk Management module, where thresholds for income levels are defined to assess creditworthiness.
  
  
  Solution:
  
  
  Verify Data Entry: Check the income value entered for the customer or transaction. Ensure that it is accurate and within the acceptable range.
  
  
  Review Configuration Settings:
  
  Access the configuration settings for Credit Risk Management in SAP.
  Check the thresholds set for income levels and adjust them if necessary, based on business requirements.
  
  
  
  Update Customer Information: If the customer's financial situation has changed, ensure that their information is updated in the system to reflect their current income accurately.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific guidelines on handling this error message.
  
  
  Contact Support: If the issue persists after verifying the above steps, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP that may help in reviewing customer data or credit settings (e.g., BP for Business Partner, FD32 for Customer Credit Management).
  User Roles and Authorizations: Ensure that the user has the necessary permissions to make changes to customer financial data or configuration settings.
  Testing Changes: After making any adjustments, conduct tests to ensure that the error does not reoccur and that the system behaves as expected.
  
  By following these steps, you should be able to resolve the CRM_GRM_WR025 error and ensure that income values are correctly processed within the SAP system.