How To Fix CRM_GRM_GCR005 - Error occurred when assessing Change Request &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_GRM_GCR - Messages related to Grantor Change Request

• Message number: 005

• Message text: Error occurred when assessing Change Request &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_GRM_GCR005 - Error occurred when assessing Change Request &1 ?

  The SAP error message CRM_GRM_GCR005, which states "Error occurred when assessing Change Request &1," typically occurs in the context of the SAP Customer Relationship Management (CRM) module when there is an issue with processing a change request. This error can arise due to various reasons, including configuration issues, data inconsistencies, or problems with the underlying business logic.
  Possible Causes:
  
  Data Inconsistencies: There may be missing or incorrect data in the change request or related objects.
  Configuration Issues: The system may not be properly configured to handle the specific type of change request being processed.
  Authorization Issues: The user may not have the necessary permissions to perform the action related to the change request.
  Business Logic Errors: There could be a bug or issue in the custom code or standard logic that processes the change request.
  System Performance: If the system is under heavy load, it may lead to timeouts or other performance-related issues.
  
  Solutions:
  
  Check Change Request Data: Review the change request for any missing or incorrect data. Ensure that all required fields are filled out correctly.
  Review Configuration: Verify that the configuration settings for the change request process are correct. This may involve checking the customizing settings in the SAP system.
  Authorization Check: Ensure that the user has the necessary authorizations to process the change request. This can be done by checking the user's roles and authorizations in the system.
  Debugging: If you have access to the development environment, consider debugging the process to identify where the error is occurring. This may involve looking at the ABAP code or the function modules involved in processing the change request.
  Check System Logs: Review the system logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
  Consult SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide patches or updates.
  Contact SAP Support: If the issue persists and cannot be resolved through the above steps, consider reaching out to SAP Support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER for managing change requests and CRMD_ORDERADM_H for accessing change request administration.
  Documentation: Review the official SAP documentation for CRM change request management to understand the expected behavior and configuration settings.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and resolve the CRM_GRM_GCR005 error effectively.