How To Fix CRM_GRM_GCL021 - Error occurred when launching Workflow &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_GRM_GCL - Grantor Claim messages

• Message number: 021

• Message text: Error occurred when launching Workflow &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_GRM_GCL021 - Error occurred when launching Workflow &1 ?

  The SAP error message CRM_GRM_GCL021, which states "Error occurred when launching Workflow &1," typically indicates that there was an issue when trying to initiate a workflow in the SAP Customer Relationship Management (CRM) system. This error can arise from various causes, and understanding these can help in troubleshooting and resolving the issue.
  Possible Causes:
  
  Workflow 
  Configuration Issues: The workflow might not be properly configured or activated in the system.
  Missing Workflow Template: The specific workflow template that is supposed to be triggered may not exist or may be inactive.
  Authorization Issues: The user attempting to launch the workflow may not have the necessary authorizations.
  Data Issues: There may be missing or incorrect data in the transaction that is supposed to trigger the workflow.
  System Errors: There could be underlying system errors or inconsistencies that are preventing the workflow from being executed.
  
  Solutions:
  
  
  Check Workflow Configuration:
  
  Go to the workflow administration (transaction code SWDD) and verify that the workflow template