How To Fix CRM_GRM_BTX036 - Holdback Reference item not relevant

CRM_GRM_BTX036 - Overview

• Message type: E = Error

• Message class: CRM_GRM_BTX - Generic business transaction messages for Grantor

• Message number: 036

• Message text: Holdback Reference item not relevant

What causes this issue?

Holdback is only allowed for main payment items.
In addition, a holdback reference item must not have the status
"Completed".

System Response

The holdback reference item cannot be assigned.

How to fix this error?

Select a suitable holdback reference item.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_GRM_BTX036 - Holdback Reference item not relevant ?

  The SAP error message CRM_GRM_BTX036, which states "Holdback Reference item not relevant," typically occurs in the context of the SAP Customer Relationship Management (CRM) module, particularly when dealing with holdback items in billing or contract management scenarios.
  
  Cause:
  This error usually arises due to one of the following reasons:
  
  
  Incorrect Item Configuration: The item in question may not be configured correctly to be eligible for holdback processing. This could be due to missing or incorrect settings in the item category or pricing conditions.
  
  
  Item Status: The status of the item may not allow it to be processed as a holdback. For example, if the item is already fully billed or has been canceled, it may not be relevant for holdback.
  
  
  Missing Data: Required data for processing the holdback reference may be missing. This could include missing references to the original contract or billing document.
  
  
  Business Rules: The business rules defined in the system may not allow