How To Fix CRM_GRM_BTX035 - Advance Reference item not relevant

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_GRM_BTX - Generic business transaction messages for Grantor

• Message number: 035

• Message text: Advance Reference item not relevant

What causes this issue?

Clearing of payments with advances is not supported :
If no clearing strategy has been defined by the corresponding program
For payment items with billing plan ( periodic or milestone payment
schedule )
In addition, to be relevant, an advance reference item must not:
Have the status "Completed"
Have a billing plan assigned ( periodic or milestone payment schedule )
Clearing is also not supported for "onetime" payments in case the
advance reference item has a "claim based" financial execution.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

The advance reference item cannot be assigned.

How to fix this error?

If clearing is required, select one of the following combinaisons:
Payment and advance with both "one time" financial execution
Payment and advance with both "claim based" financial execution
Payment with "claim based" execution and Advance with "one time"
execution
The advance reference item must not have the status "Completed".,,,,,,,,
,,,,,,

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_GRM_BTX035 - Advance Reference item not relevant ?

  The SAP error message CRM_GRM_BTX035, which states "Advance Reference item not relevant," typically occurs in the context of SAP Customer Relationship Management (CRM) when dealing with advanced reference items in transactions such as quotations, orders, or service requests. This error indicates that the system is unable to process a reference item due to its relevance or configuration.
  Cause:
  
  Item Configuration: The item in question may not be configured correctly in the system. This could be due to missing or incorrect settings in the material master or item category.
  Item Status: The item may be in a status that does not allow it to be referenced. For example, it could be marked as inactive or deleted.
  Document Type: The document type being used may not support advanced reference items.
  Missing Dependencies: There may be missing dependencies or prerequisites that need to be fulfilled for the item to be considered relevant.
  Custom Logic: Custom enhancements or logic in the system may be affecting the processing of the reference item.
  
  Solution:
  
  Check Item Configuration: Review the configuration of the item in the material master and ensure that all necessary fields are filled out correctly. Pay attention to the item category and its settings.
  Verify Item Status: Ensure that the item is active and not marked for deletion. You can check this in the item master data.
  Review Document Type: Confirm that the document type you are using supports advanced reference items. If not, consider using a different document type.
  Check Dependencies: Look for any dependencies that need to be fulfilled for the item to be relevant. This may include checking for related items or conditions.
  Debug Custom Logic: If there are custom enhancements in your SAP system, review the code to ensure that it is not inadvertently causing the issue.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional guidance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRM_ORDER, CRM_QUOTATION, or CRM_SERVICE to navigate through the CRM functionalities.
  SAP Documentation: Refer to the official SAP documentation for CRM to understand the configuration and processing of advanced reference items.
  Support Community: Engage with the SAP Community or forums where other users may have encountered similar issues and can provide insights or solutions.
  
  If the issue persists after following these steps, it may be beneficial to reach out to your SAP support team or consult with an SAP expert for further assistance.