How To Fix CRM_GRM_BTX026 - Availability check failed

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_GRM_BTX - Generic business transaction messages for Grantor

• Message number: 026

• Message text: Availability check failed

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_GRM_BTX026 - Availability check failed ?

  The SAP error message CRM_GRM_BTX026: Availability check failed typically occurs in the context of the SAP Customer Relationship Management (CRM) module when there is an issue with the availability check for a product or service during a transaction, such as creating a sales order or a service request.
  Causes:
  
  Material Not Available: The product or service being checked may not have sufficient stock available in the system.
  Configuration Issues: The availability check may not be properly configured in the system settings, leading to failures in the check process.
  Master Data Issues: There may be issues with the material master data, such as missing or incorrect availability check settings.
  Sales Order Configuration: The sales order or transaction may not be set up to allow for availability checks, or the relevant settings may be incorrect.
  Plant or Storage Location Issues: The plant or storage location associated with the material may not be set up correctly, or it may not have stock available.
  Batch Management: If batch management is enabled, the specific batch may not be available for the requested quantity.
  
  Solutions:
  
  Check Stock Levels: Verify the stock levels for the material in the relevant plant and storage location. Ensure that there is enough stock available to fulfill the request.
  Review Configuration: Check the configuration settings for availability checks in the system. This includes reviewing the availability check type assigned to the material and ensuring it is set up correctly.
  Material Master Data: Review the material master data for the product in question. Ensure that the availability check is activated and that all relevant fields are correctly filled out.
  Sales Order Settings: Ensure that the sales order or transaction is configured to perform an availability check. This may involve checking the order type and item category settings.
  Plant and Storage Location: Verify that the correct plant and storage location are being used in the transaction and that they have stock available.
  Batch Management: If applicable, check the batch management settings and ensure that the required batch is available for the requested quantity.
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like MMBE (Stock Overview) to check stock levels, or MD04 (Stock/Requirements List) to see the availability of materials.
  SAP Notes: Check SAP Notes for any known issues or patches related to the error message. This can provide additional insights or solutions.
  Debugging: If the issue persists, consider debugging the process to identify where the availability check is failing. This may require assistance from a technical consultant.
  User Authorization: Ensure that the user has the necessary authorizations to perform availability checks.
  
  If the problem continues after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant who can provide more in-depth analysis and assistance.