How To Fix CRM_GRM_BRF011 - End date is after program finish date. Please modify end date

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_GRM_BRF - Used to manage BRF messages in Grantor

• Message number: 011

• Message text: End date is after program finish date. Please modify end date

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_GRM_BRF011 - End date is after program finish date. Please modify end date ?

  The SAP error message CRM_GRM_BRF011 indicates that there is a mismatch between the end date of a specific process or activity and the program's finish date. This typically occurs in the context of CRM (Customer Relationship Management) processes where certain activities or campaigns have defined timelines.
  Cause:
  The error arises when:
  
  The end date of a campaign, activity, or process is set to a date that is later than the program's finish date.
  This can happen due to incorrect data entry, changes in scheduling, or misalignment between different components of the CRM system.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Identify the Program: Determine which program or campaign is causing the error. You may need to check the specific transaction or report that triggered the error.
  
  
  Check Dates: Review the end date of the activity or campaign in question and compare it with the program's finish date. You can usually find this information in the CRM transaction or configuration settings.
  
  
  Modify End Date:
  
  If the end date is indeed set incorrectly, modify it to ensure it is on or before the program's finish date.
  If the program's finish date needs to be extended, you may need to adjust the program settings accordingly.
  
  
  
  Save Changes: After making the necessary adjustments, save the changes and re-attempt the action that triggered the error.
  
  
  Testing: After making the changes, test the process to ensure that the error no longer occurs.
  
  
  Related Information:
  
  Transaction Codes: You may need to use specific transaction codes in SAP to access the relevant data, such as CRMD_ORDER for managing CRM orders or CRMD_ORDERADM_H for accessing order administration.
  Authorization: Ensure you have the necessary permissions to modify campaign or program settings.
  Documentation: Refer to SAP documentation or help files for detailed guidance on managing CRM campaigns and activities.
  Consult with Colleagues: If you are unsure about the correct dates or the implications of changing them, consult with your team or a supervisor.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or refer to SAP Notes for any known issues related to this error message.