How To Fix CRM_GPM_BW005 - Application error

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_GPM_BW - GPM: Messages for BW integration

• Message number: 005

• Message text: Application error

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_GPM_BW005 - Application error ?

  The SAP error message CRM_GPM_BW005 typically indicates an issue related to the Business Warehouse (BW) integration with the Customer Relationship Management (CRM) system. This error can arise due to various reasons, including data inconsistencies, configuration issues, or problems with the extraction process.
  Cause:
  
  Data Inconsistencies: There may be inconsistencies in the data being transferred from CRM to BW, such as missing or incorrect data.
  Configuration Issues: Incorrect settings in the BW or CRM configuration can lead to this error. This includes issues with data sources, InfoProviders, or extraction settings.
  Authorization Problems: The user may not have the necessary authorizations to access the data or execute the extraction.
  Technical Issues: There could be underlying technical issues, such as problems with the connection between CRM and BW, or issues with the data transfer process.
  
  Solution:
  
  Check Data Consistency: Verify the data in the CRM system to ensure that it is complete and consistent. Look for any missing or incorrect entries that could be causing the error.
  Review Configuration Settings: Check the configuration settings in both CRM and BW. Ensure that the data sources, InfoProviders, and extraction settings are correctly configured.
  Authorization Check: Ensure that the user executing the extraction has the necessary authorizations. You may need to consult with your SAP security team to verify this.
  Monitor the Extraction Process: Use transaction codes like RSA1 (Data Warehousing Workbench) in BW to monitor the extraction process and identify any specific issues or errors that may be occurring.
  Check Logs: Review the application logs (transaction SLG1) for more detailed error messages that can provide additional context about the issue.
  Consult SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message. There may be patches or updates available that can resolve the issue.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as RSA1 (Data Warehousing Workbench), SLG1 (Application Log), and others that can help in troubleshooting.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Documentation: Review SAP documentation related to CRM and BW integration for best practices and troubleshooting steps.
  
  If the issue persists after following these steps, it may be necessary to involve your SAP Basis or technical team for further investigation.