How To Fix CRM_GPM_BW004 - Inconsistent CRM hierarchy. Node key &1 is not found (&2)

CRM_GPM_BW004 - Overview

• Message type: E = Error

• Message class: CRM_GPM_BW - GPM: Messages for BW integration

• Message number: 004

• Message text: Inconsistent CRM hierarchy. Node key &1 is not found (&2)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_GPM_BW004 - Inconsistent CRM hierarchy. Node key &1 is not found (&2) ?

  The SAP error message CRM_GPM_BW004 indicates that there is an inconsistency in the CRM hierarchy, specifically that a node key is not found. This typically occurs in the context of CRM (Customer Relationship Management) systems when there is a mismatch or missing data in the hierarchy structure.
  
  Cause:
  
  Missing Node: The node key referenced in the error message does not exist in the hierarchy. This could be due to data deletion or corruption.
  Data Synchronization Issues: If the hierarchy is being updated or synchronized from another system (like BW or another CRM instance), there may be delays or failures in the data transfer.
  
  Configuration Issues: Incorrect configuration settings in the CRM system can lead to inconsistencies in the hierarchy.
  Transport Issues: If changes were transported from a development environment to production, there may have been issues during the transport process that led to missing nodes.
  
  
  Solution:
  
  Check Node Existence: Verify if the node key mentioned in the