How To Fix CRM_GPM_APPLICATION028 - Parent program identifier '&1' is not recognized as a grantor program

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_GPM_APPLICATION - Message class for Grants Program Management Application

• Message number: 028

• Message text: Parent program identifier '&1' is not recognized as a grantor program

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_GPM_APPLICATION028 - Parent program identifier '&1' is not recognized as a grantor program ?

  The SAP error message CRM_GPM_APPLICATION028 indicates that the system is unable to recognize the specified parent program identifier as a valid grantor program. This error typically occurs in the context of SAP CRM (Customer Relationship Management) when dealing with grant management processes.
  Cause:
  
  Invalid Parent Program Identifier: The identifier provided does not exist in the system or is incorrectly entered.
  Data Inconsistency: There may be inconsistencies in the database where the parent program is defined.
  Authorization Issues: The user may not have the necessary authorizations to access the specified program.
  Configuration Issues: The grantor program may not be properly configured in the system.
  
  Solution:
  
  
  Verify the Parent Program Identifier:
  
  Check the identifier you are using and ensure it is correct. You can do this by navigating to the relevant transaction or table where grantor programs are defined (e.g., using transaction codes like CRMD_ORDER or CRMD_ORDERADM_H).
  
  
  
  Check Program Configuration:
  
  Ensure that the parent program is properly configured in the system. You may need to consult with your SAP administrator or functional consultant to verify the configuration settings.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to access the grantor program. You can check this in the user roles and authorizations assigned to the user.
  
  
  
  Data Consistency Check:
  
  Run consistency checks on the relevant tables to ensure that there are no inconsistencies. This may involve checking the database for orphaned records or missing entries.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to grant management and the specific error message for additional troubleshooting steps.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. Provide them with the error message details and any relevant context to help them diagnose the issue.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, and others related to grant management.
  SAP Notes: Search for SAP Notes related to CRM and grant management for any known issues or patches that may address this error.
  User Forums: Check SAP community forums or other user groups for similar issues and solutions shared by other users.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution.