How To Fix CRM_GPM_APPLICATION023 - Data has not been saved - see log

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_GPM_APPLICATION - Message class for Grants Program Management Application

• Message number: 023

• Message text: Data has not been saved - see log

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_GPM_APPLICATION023 - Data has not been saved - see log ?

  The SAP error message CRM_GPM_APPLICATION023 indicates that data has not been saved due to an issue that needs to be investigated in the application log. This error typically occurs in the context of the SAP Customer Relationship Management (CRM) system, particularly when working with the Global Price Management (GPM) functionality.
  Causes:
  
  Validation Errors: There may be validation errors in the data being processed. This could be due to missing mandatory fields, incorrect data formats, or business logic violations.
  Authorization Issues: The user may not have the necessary authorizations to perform the save operation.
  System Configuration: There could be configuration issues in the GPM settings or related modules that prevent data from being saved.
  Technical Errors: There may be underlying technical issues, such as database connectivity problems or system performance issues.
  Application Log: The application log may contain specific error messages that provide more context about why the data was not saved.
  
  Solutions:
  
  
  Check Application Log: 
  
  Go to transaction SLG1 to view the application log. Filter by the relevant object and sub-object to find detailed error messages that can help identify the root cause.
  
  
  
  Validate Input Data: 
  
  Ensure that all required fields are filled out correctly and that the data adheres to the expected formats and business rules.
  
  
  
  Review Authorizations: 
  
  Check the user’s authorizations to ensure they have the necessary permissions to perform the action. This may involve consulting with your SAP security team.
  
  
  
  Configuration Review: 
  
  Review the configuration settings for GPM and related modules to ensure they are set up correctly. This may involve checking pricing procedures, condition records, and other relevant settings.
  
  
  
  Consult SAP Notes: 
  
  Search for relevant SAP Notes in the SAP Support Portal that may address known issues related to this error message.
  
  
  
  System Performance: 
  
  If the issue is related to system performance, consider checking system logs for any performance bottlenecks or errors.
  
  
  
  Contact SAP Support: 
  
  If the issue persists and cannot be resolved with the above steps, consider reaching out to SAP Support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SLG1 (Application Log), CRMD_ORDER (CRM Order Management), and others that may be relevant to your specific scenario.
  Documentation: Review SAP documentation related to Global Price Management and CRM to understand the expected behavior and configuration settings.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the CRM_GPM_APPLICATION023 error message.