How To Fix CRM_GENIL_CUST101 - Make an entry

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_GENIL_CUST - Customizing

• Message number: 101

• Message text: Make an entry

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_GENIL_CUST101 - Make an entry ?

  The SAP error message CRM_GENIL_CUST101 ("Make an entry") typically occurs in the SAP CRM (Customer Relationship Management) module when a required field is left empty or not filled in correctly during data entry. This error is often encountered when creating or modifying business objects, such as leads, opportunities, or activities.
  Cause:
  
  Missing Required Fields: The most common cause is that one or more mandatory fields in the form are not filled out.
  Validation Rules: There may be specific validation rules set up in the system that require certain fields to be populated before proceeding.
  Configuration Issues: Sometimes, the configuration of the CRM system may lead to unexpected behavior, such as fields being marked as mandatory when they should not be.
  
  Solution:
  
  Check Required Fields: Review the form or screen where the error occurred and ensure that all required fields (usually marked with an asterisk) are filled in.
  Review Field Values: Make sure that the values entered in the fields are valid and meet any specific criteria (e.g., date formats, numerical ranges).
  Consult Documentation: If you are unsure which fields are required, consult the SAP documentation or help files related to the specific transaction or business object you are working with.
  System Configuration: If you suspect a configuration issue, consult with your SAP administrator or a functional consultant to review the settings for the CRM module.
  Debugging: If the issue persists, you may need to enable debugging to trace the exact point of failure in the code, which can provide more insight into what is causing the error.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to the CRM_GENIL_CUST101 error. SAP frequently updates its knowledge base with solutions to common problems.
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that may help you navigate and troubleshoot issues (e.g., CRMD_ORDER for managing business transactions).
  User Roles and Authorizations: Ensure that the user has the necessary authorizations to perform the action, as sometimes restrictions can lead to unexpected errors.
  
  If the problem continues after following these steps, it may be beneficial to reach out to SAP support or your internal IT team for further assistance.