How To Fix CRM_GENIL_CUST100 - Make an entry in field &1 or field &2 only

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_GENIL_CUST - Customizing

• Message number: 100

• Message text: Make an entry in field &1 or field &2 only

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_GENIL_CUST100 - Make an entry in field &1 or field &2 only ?

  The SAP error message CRM_GENIL_CUST100 typically occurs in the SAP Customer Relationship Management (CRM) module when a user attempts to save a record without providing the necessary input in the required fields. The message indicates that at least one of the specified fields (field &1 or field &2) must be filled in before proceeding.
  Cause:
  The error is triggered when:
  
  Both fields specified in the error message are left empty.
  The system requires at least one of these fields to be populated to ensure data integrity and completeness.
  
  Solution:
  To resolve this error, you should:
  
  Identify the Fields: Check the error message to identify which fields are referenced as &1 and &2. These will be the fields that need to be filled in.
  Enter Data: Provide the necessary information in at least one of the specified fields. Ensure that the data entered meets any validation rules that may apply.
  Save Again: After entering the required information, attempt to save the record again.
  
  Related Information:
  
  Field Validation: Ensure that the data entered in the fields adheres to the expected format and constraints (e.g., data type, length).
  User Authorization: Make sure that you have the necessary permissions to edit the fields in question.
  Customizations: If the fields are part of a customized solution, check with your SAP administrator or developer to understand any specific business logic that may apply.
  Documentation: Refer to the SAP Help Portal or your organization's documentation for more details on the specific fields and their requirements.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or check for any known issues or patches related to the CRM system.