How To Fix CRM_GEN_EXTENSION507 - Customizing locked by user: &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_GEN_EXTENSION - Generic Extension (Messages)

• Message number: 507

• Message text: Customizing locked by user: &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_GEN_EXTENSION507 - Customizing locked by user: &1 ?

  The SAP error message "CRM_GEN_EXTENSION507: Customizing locked by user: &1" typically indicates that a specific customizing activity in the SAP CRM system is currently locked by another user. This can happen when a user is making changes to the customizing settings, and other users attempt to access or modify the same settings simultaneously.
  
  Cause:
  
  User Lock: The user identified by &1 has locked the customizing settings, preventing other users from making changes.
  Transaction in Progress: A transaction that involves customizing is currently being processed by another user.
  Session Timeout: Sometimes, if a user does not properly log out or if their session times out, it can leave a lock on the customizing settings.
  
  
  Solution:
  
  Wait and Retry: If the lock is temporary, you can wait for the user to finish their work and then try again.
  Identify the Locking User: Use transaction SM12 to check for locks. You can enter the relevant table name or user ID