How To Fix CRM_GAP_GPM_VAL012 - Application status has locked authorized amount

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_GAP_GPM_VAL - Message class for application

• Message number: 012

• Message text: Application status has locked authorized amount

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_GAP_GPM_VAL012 - Application status has locked authorized amount ?

  The SAP error message CRM_GAP_GPM_VAL012 indicates that the application status has locked the authorized amount. This typically occurs in the context of SAP CRM (Customer Relationship Management) when there are issues related to the processing of financial transactions, particularly in the area of budget management or approval workflows.
  Cause:
  
  
  Locked Status: The application status may be locked due to various reasons, such as:
  
  The budget has already been fully utilized or exceeded.
  The transaction is awaiting approval, and the necessary authorizations have not been granted.
  There may be a workflow issue where the document is in a state that prevents further processing.
  The application might be in a status that does not allow changes to the authorized amount.
  
  
  
  Configuration Issues: There could be configuration settings in the system that restrict changes to the authorized amounts based on certain criteria.
  
  
  Data Integrity Issues: There may be inconsistencies in the data that lead to the application being locked.
  
  
  Solution:
  
  
  Check Application Status: Review the status of the application in question. If it is locked, determine the reason for the lock (e.g., awaiting approval, budget exceeded).
  
  
  Review Authorizations: Ensure that the necessary authorizations are in place for the user attempting to make changes. If the application is awaiting approval, follow up with the relevant approvers.
  
  
  Adjust Budget: If the issue is related to budget constraints, consider adjusting the budget or reallocating funds to allow for the transaction to proceed.
  
  
  Workflow Monitoring: Check the workflow status to see if there are any pending approvals or issues that need to be resolved.
  
  
  Consult Documentation: Refer to SAP documentation or support notes related to the specific error message for additional troubleshooting steps.
  
  
  Contact SAP Support: If the issue persists and cannot be resolved through the above steps, consider reaching out to SAP support for further assistance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that may help in monitoring and managing application statuses, such as CRMD_ORDER, CRMD_ORDERADM_H, or S_BCE_68000100 for authorization checks.
  SAP Notes: Search for SAP Notes related to the error message for any patches or updates that may address the issue.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, providing insights or solutions from other users' experiences.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the CRM_GAP_GPM_VAL012 error message.