How To Fix CRM_GAG_VAL023 - Agreement &1 not found

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_GAG_VAL - Message class for agreement

• Message number: 023

• Message text: Agreement &1 not found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_GAG_VAL023 - Agreement &1 not found ?

  The SAP error message CRM_GAG_VAL023: Agreement &1 not found typically occurs in the context of SAP Customer Relationship Management (CRM) when the system is unable to locate a specific agreement (contract) that is referenced in a transaction or process. Here’s a breakdown of the potential causes, solutions, and related information for this error:
  Causes:
  
  Incorrect Agreement Number: The agreement number (&1) provided in the transaction may be incorrect or mistyped.
  Agreement Not Created: The agreement may not have been created or saved in the system.
  Deleted Agreement: The agreement might have been deleted or archived, making it unavailable for retrieval.
  Authorization Issues: The user may not have the necessary authorizations to view or access the agreement.
  Data Synchronization Issues: If the system is integrated with other systems (like ERP), there may be synchronization issues leading to the agreement not being found.
  
  Solutions:
  
  Verify Agreement Number: Double-check the agreement number entered in the transaction for any typographical errors.
  Check Agreement Existence: Use transaction codes like CRMD_ORDER or CRMD_ORDERADM_H to search for the agreement in the system. Ensure that the agreement exists and is active.
  Review Deletion/Archiving: Check if the agreement has been deleted or archived. If it has been archived, you may need to restore it or create a new agreement.
  Authorization Check: Ensure that the user has the necessary permissions to access the agreement. This can be checked with the help of a system administrator.
  Data Consistency Check: If the system is integrated with other systems, ensure that data synchronization is functioning correctly. You may need to run consistency checks or consult with your IT team.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, and SE16 (for table checks).
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search for notes in the SAP Support Portal.
  Documentation: Review SAP documentation related to CRM agreements and contracts for additional context and troubleshooting steps.
  Support: If the issue persists, consider reaching out to SAP support or your internal IT support team for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a suitable solution.