How To Fix CRM_GAG_VAL012 - Item status does not allow creation of an agreement

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_GAG_VAL - Message class for agreement

• Message number: 012

• Message text: Item status does not allow creation of an agreement

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_GAG_VAL012 - Item status does not allow creation of an agreement ?

  The SAP error message CRM_GAG_VAL012 indicates that the item status of a particular agreement does not permit the creation of a new agreement. This error typically arises in the context of SAP Customer Relationship Management (CRM) when trying to create or modify agreements, such as contracts or service agreements.
  Cause:
  The error is usually caused by one of the following reasons:
  
  
  Item Status Restrictions: The item status of the agreement you are trying to create or modify may be set to a status that does not allow for the creation of new agreements. For example, if the item is in a "completed" or "closed" status, it may not allow further modifications or new agreements to be created.
  
  
  Configuration Settings: The system configuration may have specific settings that restrict the creation of agreements based on the status of existing items.
  
  
  Business Rules: There may be business rules defined in the system that prevent the creation of new agreements if certain conditions are not met.
  
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Item Status: Review the status of the item you are trying to work with. You can do this by navigating to the agreement in question and checking its current status. If it is in a status that does not allow for new agreements, you may need to change the status or create a new agreement based on a different item.
  
  
  Modify Status: If possible, change the status of the item to one that allows for the creation of new agreements. This may involve changing the status through the appropriate transaction or process in SAP.
  
  
  Review Configuration: Consult with your SAP administrator or functional consultant to review the configuration settings related to item statuses and agreements. They may need to adjust the settings to allow for the creation of agreements under certain conditions.
  
  
  Check Business Rules: If there are specific business rules in place, ensure that all necessary conditions are met before attempting to create a new agreement.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for more detailed information on item statuses and their implications for agreement creation.
  
  
  Error Logs: Check the system logs for any additional error messages or warnings that may provide more context about the issue.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER for managing agreements and contracts.
  SAP Notes: Look for SAP Notes related to CRM agreements and item statuses, as they may provide additional insights or patches for known issues.
  User Roles and Authorizations: Ensure that the user attempting to create the agreement has the necessary authorizations to perform this action.
  
  If the issue persists after following these steps, it may be beneficial to engage with SAP support or your internal IT team for further assistance.