How To Fix CRM_GAG_VAL002 - Application status does not allow creation of an agreement

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_GAG_VAL - Message class for agreement

• Message number: 002

• Message text: Application status does not allow creation of an agreement

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_GAG_VAL002 - Application status does not allow creation of an agreement ?

  The SAP error message CRM_GAG_VAL002 indicates that the application status of a particular agreement does not permit the creation of a new agreement. This error typically arises in the context of SAP Customer Relationship Management (CRM) when trying to create or modify agreements, such as contracts or service agreements.
  Cause:
  The error can occur due to several reasons:
  
  Status Configuration: The status of the agreement you are trying to create or modify is set in such a way that it does not allow for new agreements to be created. This could be due to the current status being "Completed," "Cancelled," or any other status that restricts further actions.
  Authorization Issues: The user may not have the necessary authorizations to create agreements in the current status.
  Business Rules: There may be specific business rules or validations configured in the system that prevent the creation of agreements under certain conditions.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check the Status:
  
  Review the status of the agreement you are trying to create. Ensure that it is in a status that allows for the creation of new agreements. You may need to change the status to a more permissive one if applicable.
  
  
  
  Review Configuration:
  
  Check the configuration settings for the agreement types in the SAP system. This can be done in the customizing settings (transaction SPRO) under the relevant CRM module. Look for the status management settings and ensure that the statuses are correctly configured to allow the creation of agreements.
  
  
  
  User Authorizations:
  
  Verify that the user attempting to create the agreement has the necessary authorizations. This can be checked in the user roles and profiles assigned to the user.
  
  
  
  Consult Documentation:
  
  Review any documentation or guidelines related to the specific agreement type you are working with. There may be specific conditions or prerequisites that need to be met before an agreement can be created.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting the SAP community for further assistance. They may provide insights based on the specific configuration and business processes in your organization.
  
  
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like CRMD_ORDER to view the details of the agreement and its status.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Documentation: Refer to the SAP Help Portal for detailed information on agreement management and status handling in CRM.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to allow the creation of the agreement.