How To Fix CRM_FS_TQ_PROC031 - Error while determining the condition types for open items

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_FS_TQ_PROC - FS: Process Functions for Termination Quotation

• Message number: 031

• Message text: Error while determining the condition types for open items

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_FS_TQ_PROC031 - Error while determining the condition types for open items ?

  The SAP error message CRM_FS_TQ_PROC031 typically occurs in the context of the SAP CRM (Customer Relationship Management) system, particularly when dealing with financial services and transaction processing. This error indicates that there is an issue with determining the condition types for open items, which can affect pricing, discounts, or other financial calculations.
  Causes of the Error
  
  
  Missing Condition Records: The condition types required for processing the open items may not be defined or maintained in the system.
  
  
  Incorrect Configuration: There may be issues with the configuration of the pricing procedure or condition types in the system.
  
  
  Data Inconsistencies: Inconsistencies in the master data or transaction data can lead to this error. For example, if the relevant business partner or product data is incomplete or incorrect.
  
  
  Authorization Issues: The user may not have the necessary authorizations to access the condition records or perform the required operations.
  
  
  Custom Code Issues: If there are custom enhancements or modifications in the system, they may interfere with the standard processing logic.
  
  
  Solutions
  
  
  Check Condition Records:
  
  Go to the condition maintenance transaction (e.g., VK11 or VK31) and verify that the necessary condition records for the relevant condition types are created and active.
  
  
  
  Review Pricing Procedure:
  
  Ensure that the pricing procedure assigned to the relevant transaction type is correctly configured. Check the condition types included in the pricing procedure and their sequence.
  
  
  
  Validate Master Data:
  
  Check the master data for the business partner, product, or any other relevant entities to ensure that all required fields are filled out correctly.
  
  
  
  Authorization Check:
  
  Verify that the user has the necessary authorizations to access the condition records and perform the required actions.
  
  
  
  Debugging:
  
  If the issue persists, consider debugging the process to identify where the error occurs. This may involve checking custom code or enhancements that could be affecting the standard logic.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional guidance.
  
  
  
  Contact SAP Support:
  
  If the issue cannot be resolved internally, consider reaching out to SAP Support for assistance, providing them with detailed information about the error and the context in which it occurs.
  
  
  
  Related Information
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VK11, VK31, V/06, and V/07 for condition maintenance and pricing procedure configuration.
  Documentation: Review SAP documentation related to pricing procedures and condition types in the CRM module.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and resolve the CRM_FS_TQ_PROC031 error effectively.