How To Fix CRM_FS_DRM210 - Error while saving determination data in &

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_FS_DRM -

• Message number: 210

• Message text: Error while saving determination data in &

What causes this issue?

An error occurred while saving the determination data for the
third-party program in &SYST-MSGV1&.

How to fix this error?

Contact your system administrator.

Procedure for System Administrators

Contact technical support.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_FS_DRM210 - Error while saving determination data in & ?

  The SAP error message CRM_FS_DRM210 typically indicates an issue related to the determination data in the SAP CRM (Customer Relationship Management) system, particularly in the context of the Flexible Service Management (FSM) module. This error can occur when there is a problem with saving the determination data, which is essential for processing service requests or managing service orders.
  Possible Causes:
  
  Data Inconsistency: There may be inconsistencies in the data being processed, such as missing or incorrect entries in the relevant fields.
  Authorization Issues: The user may not have the necessary authorizations to save the determination data.
  Configuration Issues: There could be configuration problems in the CRM system that affect how determination data is processed.
  Technical Errors: There may be underlying technical issues, such as database locks or system performance problems.
  Custom Code Issues: If there are custom enhancements or modifications in the system, they might be causing conflicts or errors during the save process.
  
  Solutions:
  
  Check Data Entries: Review the data being entered for any inconsistencies or missing information. Ensure that all required fields are filled out correctly.
  Review Authorizations: Verify that the user has the necessary authorizations to perform the action. This can be done by checking the user roles and permissions in the system.
  Configuration Review: Check the configuration settings related to the determination data in the CRM system. Ensure that all necessary settings are correctly configured.
  System Logs: Look at the system logs (transaction SLG1) for any additional error messages or warnings that could provide more context about the issue.
  Database Locks: Check for any database locks that might be preventing the save operation. This can be done using transaction SM12.
  Debugging: If the issue persists, consider debugging the process to identify where the error occurs. This may require technical expertise.
  Consult SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide patches or updates.
  Contact SAP Support: If none of the above solutions work, consider reaching out to SAP Support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRM_ORDER, CRM_DNO_MONI, and SLG1 for logging and monitoring.
  Documentation: Review SAP documentation related to CRM and FSM for best practices and troubleshooting steps.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to identify and resolve the CRM_FS_DRM210 error effectively.