How To Fix CRM_FS_DRM123 - Item &1 of Third-Party Program &2 removed from item &3

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_FS_DRM -

• Message number: 123

• Message text: Item &1 of Third-Party Program &2 removed from item &3

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_FS_DRM123 - Item &1 of Third-Party Program &2 removed from item &3 ?

  The SAP error message CRM_FS_DRM123 indicates that an item from a third-party program has been removed from a specific item in the system. This error typically occurs in the context of SAP Customer Relationship Management (CRM) and can be related to various scenarios involving third-party logistics or service management.
  Cause:
  The error can be caused by several factors, including:
  
  Data Inconsistency: There may be inconsistencies in the data related to the third-party program or the items involved.
  Configuration Issues: Incorrect configuration settings in the CRM system or in the integration with third-party systems can lead to this error.
  Business Logic: The business logic defined in the system may dictate that certain items cannot coexist or that certain conditions must be met for items to be valid.
  User Actions: Manual changes or deletions made by users in the system can also trigger this error.
  
  Solution:
  To resolve the CRM_FS_DRM123 error, you can take the following steps:
  
  Check Item Configuration: Review the configuration of the items involved in the third-party program. Ensure that all necessary settings are correctly defined.
  Data Validation: Validate the data associated with the items and the third-party program. Look for any inconsistencies or missing information that could lead to the error.
  Review Business Logic: Analyze the business rules and logic that govern the relationship between the items and the third-party program. Ensure that the conditions for their association are being met.
  Consult Logs: Check the application logs and system logs for any additional error messages or warnings that could provide more context about the issue.
  User Actions: If the error was triggered by a user action, review the changes made and determine if they were appropriate. If necessary, revert any unintended changes.
  SAP Notes: Search for relevant SAP Notes or documentation that may address this specific error message. SAP frequently releases updates and patches that can resolve known issues.
  Contact Support: If the issue persists after trying the above steps, consider reaching out to SAP support for further assistance. Provide them with detailed information about the error, including the context in which it occurred.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that may help you navigate and troubleshoot the issue (e.g., CRM Order Management).
  Integration Points: Understand how your SAP CRM system integrates with other systems, especially if third-party logistics or services are involved.
  Documentation: Review SAP documentation related to third-party processing and CRM item management for best practices and guidelines.
  
  By following these steps, you should be able to identify the root cause of the error and implement a suitable solution.