How To Fix CRM_FS_DRM122 - Third-party bus. rel.: Could not find key field to create price agreement

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_FS_DRM -

• Message number: 122

• Message text: Third-party bus. rel.: Could not find key field to create price agreement

What causes this issue?

The system could not find the key field for creating the price
agreement.

How to fix this error?

Contact your system administrator.

Procedure for System Administrators

Contact technical support.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_FS_DRM122 - Third-party bus. rel.: Could not find key field to create price agreement ?

  The SAP error message CRM_FS_DRM122 indicates that the system is unable to find the key field necessary to create a price agreement for a third-party business relationship. This error typically arises in the context of SAP CRM (Customer Relationship Management) when dealing with pricing agreements or contracts.
  Causes:
  
  Missing Key Fields: The key fields required for creating a price agreement may not be populated or may be missing in the relevant master data (e.g., customer, material, or pricing conditions).
  Configuration Issues: There may be configuration issues in the pricing procedure or in the settings for third-party sales processes.
  Data Inconsistencies: Inconsistencies in the data between the CRM and the backend system (like SAP ERP) can lead to this error.
  Authorization Issues: The user may not have the necessary authorizations to access or create the required data.
  
  Solutions:
  
  Check Master Data: Ensure that all necessary master data (customers, materials, etc.) is correctly maintained and that all key fields are populated.
  Review Pricing Procedure: Verify the pricing procedure configuration in the system. Ensure that the relevant condition types and access sequences are correctly set up.
  Data Synchronization: If there are inconsistencies between the CRM and the backend system, ensure that data synchronization processes are functioning correctly. You may need to run relevant reports or transactions to update or synchronize data.
  Authorization Check: Ensure that the user has the necessary authorizations to create price agreements. Check the user roles and authorizations in the system.
  Debugging: If the issue persists, consider debugging the transaction to identify where the key field is being checked and why it is not found.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like CRMD_ORDER to check the order details or VK11 to maintain pricing conditions.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance.
  Documentation: Review SAP documentation related to pricing agreements and third-party sales processes for more detailed information on required configurations and data.
  
  If the issue continues after trying the above solutions, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.