How To Fix CRM_FS_DRM102 - Third-party business relationships: No object header for GUID &1 found

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_FS_DRM -

• Message number: 102

• Message text: Third-party business relationships: No object header for GUID &1 found

What causes this issue?

The system cannot find an object header for the GUID &SYST-MSGV1&.

System Response

The system cannot display the object header.

How to fix this error?

Contact your system administrator.

Procedure for System Administrators

Contact technical support.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_FS_DRM102 - Third-party business relationships: No object header for GUID &1 found ?

  The SAP error message CRM_FS_DRM102 indicates that there is an issue with third-party business relationships in the SAP system, specifically that the system cannot find an object header for the specified GUID (Globally Unique Identifier). This error typically arises in the context of SAP CRM (Customer Relationship Management) and can be related to various business processes, such as service management or sales.
  Cause:
  
  Missing Object Header: The most common cause of this error is that the object header associated with the provided GUID does not exist in the database. This could happen if the object was deleted or not created properly.
  Data Inconsistency: There may be inconsistencies in the data, such as missing entries in related tables that are required for the object to be recognized.
  Incorrect GUID: The GUID provided in the error message may be incorrect or malformed, leading the system to search for a non-existent object.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to view or access the object associated with the GUID.
  
  Solution:
  
  Check Object Existence: Verify if the object with the specified GUID exists in the system. You can do this by using transaction codes like SE11 (Data Dictionary) or SE16 (Data Browser) to check the relevant tables.
  Recreate the Object: If the object is missing, you may need to recreate it. This could involve re-entering data or using a specific transaction to create the object again.
  Data Consistency Check: Run consistency checks or reports to identify and resolve any data inconsistencies in the CRM system. This may involve checking related tables and ensuring that all necessary entries are present.
  Review Logs: Check the application logs (transaction SLG1) for any additional error messages or warnings that could provide more context about the issue.
  Authorization Check: Ensure that the user has the necessary authorizations to access the object. You may need to consult with your SAP security team to verify this.
  Contact SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP support for further assistance. Provide them with the error message, GUID, and any relevant context to help them diagnose the issue.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRM_ORDER, CRM_DNO_MONITOR, and others that may help in managing business relationships and objects in SAP CRM.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide patches and updates.
  Documentation: Review SAP documentation related to CRM and third-party business relationships for best practices and troubleshooting steps.
  
  By following these steps, you should be able to diagnose and resolve the CRM_FS_DRM102 error effectively.