How To Fix CRM_FS_DRM001 - Third-Party Program found; see long text

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_FS_DRM -

• Message number: 001

• Message text: Third-Party Program found; see long text

What causes this issue?

You have created a contract or a quotation; the settings entered for the
item category require you to decide whether to assign a third-party
program.

System Response

Depending on the system settings, the system responds as follows:
It automatically assigns the third-party program if there is only one
such program.
It displays a dialog box containing the third-party programs for
selection
It generates an information message in the processing log if you do not
decide to assign a third-party program.

How to fix this error?

Execute the action linked to this message and select a third-party
program in the dialog box or specify that you do not want to assign a
third-party program.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_FS_DRM001 - Third-Party Program found; see long text ?

  The SAP error message CRM_FS_DRM001 typically indicates that a third-party program has been detected in the context of the SAP CRM (Customer Relationship Management) system, particularly related to the Digital Rights Management (DRM) functionality. This error can arise in various scenarios, often when the system is trying to process or validate certain operations that involve third-party software or integrations.
  Cause:
  
  Third-Party Integration: The error may occur if there is an integration with a third-party DRM solution that is not properly configured or is incompatible with the current SAP system settings.
  Configuration Issues: Incorrect configuration settings in the SAP system related to DRM or third-party applications can lead to this error.
  Missing Components: Required components or libraries for the third-party program may be missing or not installed correctly.
  Version Mismatch: There may be a version mismatch between the SAP system and the third-party software.
  
  Solution:
  
  Check Configuration: Review the configuration settings for the DRM functionality in SAP. Ensure that all settings are correctly defined and that the third-party program is properly integrated.
  Consult Documentation: Refer to the documentation of the third-party program to ensure that it is compatible with your version of SAP CRM and that all necessary components are installed.
  Update Software: If there is a version mismatch, consider updating either the SAP system or the third-party software to ensure compatibility.
  Contact Support: If the issue persists, it may be necessary to contact SAP support or the support team for the third-party software for further assistance.
  Review Long Text: The error message may have a long text associated with it that provides additional details about the specific issue. Review this long text for more context.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message. SAP Notes often provide patches, updates, or workarounds for known issues.
  System Logs: Review system logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
  Community Forums: Consider searching or posting in SAP community forums or user groups, as other users may have encountered and resolved similar issues.
  
  By following these steps, you should be able to diagnose and resolve the CRM_FS_DRM001 error in your SAP system.