How To Fix CRM_FS_CHANGE808 - Product enhancement relationship only in connection with change process

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_FS_CHANGE - Messages for Changes to Leases

• Message number: 808

• Message text: Product enhancement relationship only in connection with change process

What causes this issue?

The relationship type <ZK>Copy Product Enhancement Relationship (Manual
Predecessor)</> is allowed only if an entry has been made in the
<ZK>Change Process for Manual Link</> field.

System Response

Further processing is canceled with an error message.

How to fix this error?

Enter a change process in the above field.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_FS_CHANGE808 - Product enhancement relationship only in connection with change process ?

  The SAP error message CRM_FS_CHANGE808 indicates that a product enhancement relationship can only be processed in conjunction with a change process. This error typically arises in the context of SAP CRM (Customer Relationship Management) when trying to modify or enhance a product without the appropriate change process being initiated.
  Cause:
  The error occurs due to the following reasons:
  
  Change Process Not Active: The system requires that a change process be active for the product enhancement relationship to be modified. If you attempt to change the product without initiating the change process, this error will be triggered.
  Incorrect Transaction Flow: The transaction you are using may not be set up to handle product enhancements without an active change process.
  Configuration Issues: There may be configuration settings in the CRM system that enforce this requirement, which could be due to business rules or system settings.
  
  Solution:
  To resolve the CRM_FS_CHANGE808 error, you can follow these steps:
  
  
  Initiate a Change Process:
  
  Before attempting to modify the product enhancement relationship, ensure that you have initiated a change process for the relevant product. This can typically be done through the product management or change management transactions in SAP CRM.
  
  
  
  Check Transaction Type:
  
  Ensure that you are using the correct transaction type that allows for product enhancements. If you are unsure, consult your SAP documentation or system administrator.
  
  
  
  Review Configuration:
  
  If the issue persists, review the configuration settings related to product enhancements and change processes in your SAP system. This may involve checking the customizing settings in the SAP IMG (Implementation Guide).
  
  
  
  Consult Documentation:
  
  Refer to SAP Help documentation or notes related to CRM product management and change processes for any specific guidelines or additional steps that may be required.
  
  
  
  Contact Support:
  
  If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert who can provide further assistance based on your specific system configuration and business processes.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional context.
  Change Management in SAP CRM: Familiarize yourself with the change management processes in SAP CRM, as understanding how these processes work can help prevent similar issues in the future.
  Training and Documentation: Ensure that users involved in product management are trained on the necessary processes and have access to documentation that outlines the steps for handling product enhancements and change processes.
  
  By following these steps, you should be able to address the CRM_FS_CHANGE808 error and successfully manage product enhancement relationships within your SAP CRM system.