How To Fix CRM_FS_CHANGE703 - Status 'stop accounting' is active for preceding item


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_FS_CHANGE - Messages for Changes to Leases

  • Message number: 703

  • Message text: Status 'stop accounting' is active for preceding item

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_FS_CHANGE703 - Status 'stop accounting' is active for preceding item ?

    The SAP error message "CRM_FS_CHANGE703: Status 'stop accounting' is active for preceding item" typically occurs in the context of SAP CRM (Customer Relationship Management) when there is an attempt to change or process a financial transaction that is linked to a preceding item that has a status preventing further accounting actions.

    Cause:

    1. Status of Preceding Item: The error indicates that the preceding item in the transaction chain has a status of "stop accounting." This status means that no further accounting entries can be made for that item, which could be due to various reasons such as:

      • The item has been fully processed or completed.
      • The item has been flagged for cancellation or has been reversed.
      • There are restrictions in place due to business rules or configurations.
    2. Incomplete Processing: The preceding item may not have been fully processed or may have errors that prevent it from being in a state that allows subsequent items to be processed.

    Solution:

    1. Check Preceding Item Status:

      • Navigate to the preceding item in the transaction and check its status. You can do this by using the relevant transaction code or navigating through the CRM interface.
      • If the status is indeed "stop accounting," you will need to determine why this status is active.
    2. Resolve Issues with Preceding Item:

      • If the preceding item should not be in a "stop accounting" status, investigate the reasons for this status. This may involve checking for any errors, incomplete processes, or business rules that have been applied.
      • If necessary, change the status of the preceding item to allow for further accounting actions. This may require administrative privileges or specific roles within the SAP system.
    3. Consult Documentation or Support:

      • If you are unsure about how to change the status or if the status is correct, consult your organization's SAP documentation or reach out to your SAP support team for assistance.
    4. Review Configuration:

      • If this issue occurs frequently, it may be worth reviewing the configuration settings related to accounting and transaction processing in your SAP CRM system to ensure they align with your business processes.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes that can help you navigate to the items in question (e.g., CRM order management transactions).
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
    • User Roles and Permissions: Ensure that you have the necessary permissions to view and change the status of items in the system.
    • Training and Documentation: Consider training sessions or documentation that cover the financial processes in SAP CRM to better understand how statuses are managed.

    By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.

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