How To Fix CRM_FS_CHANGE214 - Item has successors; external allocation number cannot be changed

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_FS_CHANGE - Messages for Changes to Leases

• Message number: 214

• Message text: Item has successors; external allocation number cannot be changed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_FS_CHANGE214 - Item has successors; external allocation number cannot be changed ?

  The SAP error message "CRM_FS_CHANGE214 Item has successors; external allocation number cannot be changed" typically occurs in the context of SAP CRM (Customer Relationship Management) when you are trying to change the external allocation number of an item that has successor items linked to it. This is a safeguard in the system to maintain data integrity, as changing the external allocation number could disrupt the relationships and dependencies between the items.
  Cause:
  
  Successor Items: The item you are trying to modify has one or more successor items that depend on it. These successors may be linked through various processes, such as service orders, contracts, or other CRM documents.
  Data Integrity: SAP enforces rules to ensure that changes do not lead to inconsistencies in the data model, especially when items are interrelated.
  
  Solution:
  To resolve this error, you can consider the following approaches:
  
  
  Check Successor Items:
  
  Identify the successor items linked to the item you are trying to change. You can do this by reviewing the item details in the CRM system.
  If the successor items are not needed, you may need to delete or modify them before changing the external allocation number.
  
  
  
  Change the External Allocation Number:
  
  If the successor items are necessary, you may need to change the external allocation number of the successor items instead of the original item.
  Ensure that any changes you make do not violate the dependencies established in the system.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help resources related to the specific CRM module you are working with. This can provide insights into how to manage item relationships effectively.
  
  
  
  Contact SAP Support:
  
  If you are unable to resolve the issue through the above steps, consider reaching out to SAP support for assistance. They can provide guidance based on your specific system configuration and business processes.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that can help you navigate and manage items and their relationships (e.g., CRM Order Management).
  Data Model: Understanding the data model and how items are related in your specific implementation of SAP CRM can help you avoid similar issues in the future.
  User Roles and Permissions: Ensure that you have the necessary permissions to make changes to the items in question, as restrictions may also lead to errors.
  
  By following these steps, you should be able to address the error and make the necessary changes to your CRM items.