How To Fix CRM_FS_CHANGE123 - The quantity is greater than in the predecessor document

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_FS_CHANGE - Messages for Changes to Leases

• Message number: 123

• Message text: The quantity is greater than in the predecessor document

What causes this issue?

You have specified a quantity of &V2& for change process &V1& at item
level. This is greater than the quantity &V3& in the predecessor
document.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Correct the quantity.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_FS_CHANGE123 - The quantity is greater than in the predecessor document ?

  The SAP error message CRM_FS_CHANGE123 indicates that there is a discrepancy between the quantity specified in the current document and the quantity in the predecessor document (such as a sales order, quotation, or service order). This typically occurs in scenarios where a follow-up document is created based on a previous document, and the system is enforcing consistency between these documents.
  Cause:
  
  Quantity Mismatch: The quantity entered in the current document exceeds the quantity available or specified in the predecessor document.
  Document Flow Issues: There may be issues with the document flow where the predecessor document has not been updated or has been changed after the current document was created.
  Configuration Settings: Certain settings in the system may enforce strict checks on quantities between related documents.
  
  Solution:
  
  Check Predecessor Document: Review the predecessor document to confirm the quantity that is specified. Ensure that the quantity in the current document does not exceed this amount.
  Adjust Quantities: If the current document's quantity is indeed greater than the predecessor's, adjust the quantity in the current document to match or be less than the predecessor's quantity.
  Update Predecessor Document: If the current document should legitimately have a higher quantity, consider updating the predecessor document to reflect the new quantity, if applicable.
  Review Document Flow: Ensure that the document flow is correct and that all related documents are properly linked and updated.
  Consult Configuration: If this error occurs frequently and seems to be a configuration issue, consult with your SAP administrator or functional consultant to review the settings related to document quantity checks.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like CRM_ORDER or CRM_DNO_MONITOR to view and manage documents.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance.
  Documentation: Review SAP documentation related to document management and quantity handling in CRM to understand the underlying processes better.
  
  If the issue persists after following these steps, it may be beneficial to engage with SAP support or your internal SAP team for further investigation.