How To Fix CRM_FS_CHANGE120 - Enter the receipt date at header level

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_FS_CHANGE - Messages for Changes to Leases

• Message number: 120

• Message text: Enter the receipt date at header level

What causes this issue?

The change process with the number &V1& does not contain a creation date
at header level.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_FS_CHANGE120 - Enter the receipt date at header level ?

  The SAP error message CRM_FS_CHANGE120 indicates that the receipt date must be entered at the header level of a document in the SAP CRM system. This error typically occurs when you are trying to save or process a document (like a service order, sales order, or similar) without specifying a required receipt date.
  Cause:
  The error is triggered because the receipt date is a mandatory field in the document you are trying to process. The system requires this date to ensure that all relevant transactions and processes are correctly timestamped and managed.
  Solution:
  To resolve this error, you need to enter a receipt date at the header level of the document. Here’s how you can do that:
  
  Open the Document: Navigate to the document (e.g., service order, sales order) where you encountered the error.
  Locate the Header Section: Find the header section of the document.
  Enter the Receipt Date: Look for the field labeled "Receipt Date" or similar. Enter a valid date that reflects when the receipt is expected or has occurred.
  Save the Document: After entering the receipt date, try saving the document again.
  
  Related Information:
  
  Field Requirements: The receipt date is often used for tracking purposes, and it may be linked to other processes such as billing, inventory management, or service delivery.
  Configuration: If you frequently encounter this error, it may be worth checking the configuration settings in your SAP system to see if the receipt date can be made optional or if there are default values that can be set.
  User Permissions: Ensure that you have the necessary permissions to edit the document and enter the required fields.
  Documentation: Refer to SAP documentation or your organization's SAP support team for more detailed guidance on handling mandatory fields in your specific version of SAP CRM.
  
  If you continue to experience issues after entering the receipt date, it may be helpful to consult with your SAP support team or check for any additional validation rules that may be affecting the document processing.