How To Fix CRM_FS_CHANGE065 - Follow-up transaction type could not be determined

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_FS_CHANGE - Messages for Changes to Leases

• Message number: 065

• Message text: Follow-up transaction type could not be determined

What causes this issue?

You have not entered a follow-up transaction type in Customizing for the
change process.

How to fix this error?

In Customizing, you must enter the follow-up transaction type for the
contract or quotation for each change process.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_FS_CHANGE065 - Follow-up transaction type could not be determined ?

  The SAP error message CRM_FS_CHANGE065 indicates that the system is unable to determine the follow-up transaction type for a specific operation in the CRM (Customer Relationship Management) module. This error typically arises when there is a configuration issue or missing data related to the follow-up transaction types in the system.
  Causes:
  
  
  Missing Configuration: The follow-up transaction type may not be configured in the system. This can happen if the necessary settings for the follow-up transaction types have not been maintained in the customizing settings.
  
  
  Incorrect Transaction Type: The transaction type being used may not have a defined follow-up transaction type in the system.
  
  
  Data Inconsistencies: There may be inconsistencies or missing entries in the relevant tables that define the relationship between transaction types.
  
  
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to access or create the follow-up transaction.
  
  
  Solutions:
  
  
  Check Configuration:
  
  Go to the customizing settings in SAP (transaction code SPRO).
  Navigate to the relevant area for CRM and check the configuration for follow-up transaction types.
  Ensure that the follow-up transaction types are defined correctly for the transaction type you are working with.
  
  
  
  Define Follow-Up Transaction Types:
  
  If the follow-up transaction type is missing, you may need to create it. This can be done in the customizing settings under the relevant CRM area.
  
  
  
  Review Transaction Type Settings:
  
  Check the settings for the transaction type you are using to ensure that it is correctly linked to a follow-up transaction type.
  
  
  
  Check for Data Consistency:
  
  Use transaction codes like SE11 or SE16 to check the relevant tables (e.g., CRM transaction type tables) for any inconsistencies or missing entries.
  
  
  
  User Authorizations:
  
  Ensure that the user has the necessary authorizations to perform the action that is triggering the error.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to CRM transaction types and follow-up transactions for any additional guidance.
  
  
  
  Related Information:
  
  Transaction Codes: SPRO (Customizing), SE11 (Data Dictionary), SE16 (Data Browser).
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Support: If the issue persists after checking the above points, consider reaching out to SAP support or your internal SAP support team for further assistance.
  
  By following these steps, you should be able to identify and resolve the issue related to the CRM_FS_CHANGE065 error message.