How To Fix CRM_FS_CHANGE060 - Error while changing tax at item level

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_FS_CHANGE - Messages for Changes to Leases

• Message number: 060

• Message text: Error while changing tax at item level

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_FS_CHANGE060 - Error while changing tax at item level ?

  The SAP error message CRM_FS_CHANGE060 typically occurs in the context of changing tax information at the item level in a CRM (Customer Relationship Management) system, particularly when dealing with financial services or sales orders. This error can arise due to various reasons, including inconsistencies in tax configuration, missing tax codes, or issues with the item data.
  Cause:
  
  Inconsistent Tax Configuration: The tax configuration in the system may not be set up correctly, leading to conflicts when attempting to change tax information.
  Missing Tax Codes: The tax code you are trying to apply may not exist in the system or may not be valid for the specific item or transaction type.
  Item Data Issues: There may be issues with the item data itself, such as missing mandatory fields or incorrect item category settings.
  Authorization Issues: The user may not have the necessary authorizations to make changes to tax information at the item level.
  Custom Logic: If there are custom enhancements or user exits in place, they may interfere with the standard processing of tax changes.
  
  Solution:
  
  Check Tax Configuration: Review the tax configuration settings in the system. Ensure that the tax codes are correctly defined and that they are applicable to the relevant item categories and transaction types.
  Validate Tax Codes: Ensure that the tax code you are trying to apply exists in the system and is valid for the specific transaction. You can check this in the tax code configuration settings.
  Review Item Data: Check the item data for any inconsistencies or missing information. Ensure that all mandatory fields are filled out correctly.
  Authorization Check: Verify that the user has the necessary authorizations to change tax information. This can be done by checking the user roles and authorizations in the system.
  Debug Custom Logic: If there are any custom enhancements or user exits, review the code to ensure that they are not causing the issue. You may need to work with a developer to debug this.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be patches or updates available that resolve known issues.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like SE11 (Data Dictionary) or SE80 (Object Navigator) to investigate the underlying data structures and custom logic.
  SAP Documentation: Refer to the official SAP documentation for CRM and tax management for detailed information on configuration and troubleshooting.
  Community Forums: Consider checking SAP Community forums or other user groups for similar issues and solutions shared by other users.
  
  If the issue persists after trying the above solutions, it may be beneficial to engage with SAP support for further assistance.