How To Fix CRM_FS_CHANGE027 - COA: check failed

CRM_FS_CHANGE027 - Overview

• Message type: E = Error

• Message class: CRM_FS_CHANGE - Messages for Changes to Leases

• Message number: 027

• Message text: COA: check failed

What causes this issue?

Errors were detected while the input data for the certificate of
acceptance was being checked.

System Response

The certificate of acceptance cannot be completed and is canceled.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Refer to the individual errors in the certificate of acceptance log and
correct them.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

CRM_FS_CHANGE027 - Details

• The SAP error message "CRM_FS_CHANGE027 COA: check failed" typically occurs in the context of the SAP Customer Relationship Management (CRM) module, particularly when dealing with the Contract Management or Service Management functionalities. This error indicates that there is a failure in the check for the Change Order Approval (COA) process.
  
  Cause:
  The error can be caused by several factors, including:
  
  
  Missing or Incorrect Configuration: The system may not be properly configured for the Change Order Approval process. This could involve missing settings in the customizing or configuration of the CRM system.
  
  
  Authorization Issues: The user may not have the necessary authorizations to perform the action related to the Change Order.
  
  
  Data Inconsistencies: There may be inconsistencies in the data being processed, such as missing mandatory fields or incorrect data formats.
  
  
  Business Logic Violations: The change being attempted may violate business rules defined in the system, such as conditions that must be met before a change order