How To Fix CRM_FS_CHANGE021 - Combination of sales area &1 and distribution channel &2 is not valid

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_FS_CHANGE - Messages for Changes to Leases

• Message number: 021

• Message text: Combination of sales area &1 and distribution channel &2 is not valid

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_FS_CHANGE021 - Combination of sales area &1 and distribution channel &2 is not valid ?

  The SAP error message CRM_FS_CHANGE021 indicates that there is an issue with the combination of the sales area and distribution channel in the context of a transaction or process within the SAP CRM system. This error typically arises when the system cannot find a valid combination of sales organization, distribution channel, and division for the specific transaction you are trying to execute.
  Cause:
  
  Invalid Sales Area Configuration: The sales area (which consists of sales organization, distribution channel, and division) may not be properly configured in the system.
  Missing Master Data: The relevant master data (such as customer master, material master, or pricing conditions) may not exist for the specified sales area and distribution channel.
  Inconsistent Data: There may be inconsistencies in the data related to the sales area or distribution channel, such as missing entries in the configuration tables.
  Authorization Issues: The user may not have the necessary authorizations to access the specified sales area or distribution channel.
  
  Solution:
  
  
  Check Sales Area Configuration:
  
  Go to the transaction code OVX5 (or SPRO -> Sales and Distribution -> Sales -> Sales Area -> Define Sales Areas) to verify that the sales area is correctly defined.
  Ensure that the sales organization, distribution channel, and division are correctly set up.
  
  
  
  Verify Master Data:
  
  Check the customer master data (transaction code XD03 for general data, VD03 for sales area data) to ensure that the customer is assigned to the correct sales area and distribution channel.
  Verify the material master data (transaction code MM03) to ensure that the material is available for the specified sales area.
  
  
  
  Check Pricing Conditions:
  
  Ensure that the pricing conditions are maintained for the sales area and distribution channel. You can check this in the pricing procedure configuration.
  
  
  
  Review Authorizations:
  
  Ensure that the user has the necessary authorizations to access the sales area and distribution channel. This can be checked in the user roles and profiles.
  
  
  
  Consult with Configuration Team:
  
  If the issue persists, consult with your SAP configuration team to review the settings and ensure that everything is correctly configured.
  
  
  
  Related Information:
  
  
  Transaction Codes: 
  
  OVX5: Define Sales Areas
  XD03: Display Customer Master
  MM03: Display Material Master
  VK11: Maintain Pricing Conditions
  
  
  
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to this error message.
  
  
  Documentation: Review SAP documentation related to Sales and Distribution (SD) configuration for more detailed guidance on setting up sales areas and distribution channels.
  
  
  By following these steps, you should be able to identify and resolve the issue causing the CRM_FS_CHANGE021 error message.