How To Fix CRM_FS_CHANGE020 - Distribution channel &1 is not valid

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_FS_CHANGE - Messages for Changes to Leases

• Message number: 020

• Message text: Distribution channel &1 is not valid

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_FS_CHANGE020 - Distribution channel &1 is not valid ?

  The SAP error message "CRM_FS_CHANGE020 Distribution channel &1 is not valid" typically occurs in the context of SAP Customer Relationship Management (CRM) when there is an issue with the distribution channel being used in a transaction or process. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  Invalid Distribution Channel: The distribution channel specified in the transaction does not exist in the system or is not valid for the specific context (e.g., sales area, organization).
  Configuration Issues: The distribution channel may not be properly configured in the system, or it may not be assigned to the relevant sales organization or division.
  Master Data Issues: The customer or product master data may not be set up to use the specified distribution channel.
  Authorization Issues: The user may not have the necessary authorizations to use the specified distribution channel.
  
  Solution:
  
  
  Check Distribution Channel:
  
  Verify that the distribution channel specified in the transaction is correct and exists in the system.
  You can check this in the SAP GUI by navigating to the relevant configuration settings (e.g., SPRO -> Sales and Distribution -> Master Data -> Define Distribution Channels).
  
  
  
  Configuration Review:
  
  Ensure that the distribution channel is properly configured and assigned to the relevant sales organization and division.
  Check the configuration settings for the sales area to ensure that the distribution channel is active.
  
  
  
  Master Data Validation:
  
  Review the customer and product master data to ensure that they are set up to use the specified distribution channel.
  Make sure that the customer is assigned to the correct sales area that includes the distribution channel.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to access and use the specified distribution channel.
  You may need to consult with your SAP security team to verify user roles and permissions.
  
  
  
  Transaction Context:
  
  Ensure that the transaction context (e.g., sales order, quotation) is appropriate for the distribution channel being used.
  
  
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like OVX5 to check and maintain distribution channels.
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to distribution channels.
  Documentation: Refer to SAP documentation for detailed information on configuring distribution channels and related master data.
  
  If the issue persists after checking the above points, it may be beneficial to consult with your SAP support team or refer to SAP community forums for additional insights.