How To Fix CRM_FICA007 - Specify a credit card check group (Outgoing Payment)


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_FICA - Messages for Financial Customer Care

  • Message number: 007

  • Message text: Specify a credit card check group (Outgoing Payment)

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_FICA007 - Specify a credit card check group (Outgoing Payment) ?

    The SAP error message CRM_FICA007 indicates that a credit card check group needs to be specified for outgoing payments in the context of the SAP Customer Relationship Management (CRM) and Financial Accounting (FI) integration. This error typically arises when attempting to process a payment that involves credit card transactions, but the necessary configuration for credit card processing is incomplete or missing.

    Cause:

    1. Missing Configuration: The credit card check group has not been defined in the system for outgoing payments.
    2. Incorrect Payment Method: The payment method being used may not be correctly set up to handle credit card transactions.
    3. Master Data Issues: The customer or vendor master data may not have the required credit card information or settings.

    Solution:

    To resolve the error, follow these steps:

    1. Define Credit Card Check Group:

      • Go to the SAP Customizing Implementation Guide (SPRO).
      • Navigate to Financial Accounting (New) > Accounts Receivable and Accounts Payable > Payment Transactions > Define Credit Card Check Groups.
      • Create or modify a credit card check group as needed, ensuring that it is properly configured for outgoing payments.
    2. Assign Credit Card Check Group:

      • Ensure that the credit card check group is assigned to the relevant payment method in the configuration.
      • Check the payment method settings under Financial Accounting (New) > Accounts Receivable and Accounts Payable > Payment Transactions > Define Payment Methods for Country.
    3. Review Customer/Vendor Master Data:

      • Check the customer or vendor master data to ensure that the credit card information is correctly entered.
      • Ensure that the payment method assigned to the customer/vendor supports credit card transactions.
    4. Test the Configuration:

      • After making the necessary changes, perform a test transaction to ensure that the error no longer occurs.

    Related Information:

    • Transaction Codes: You may need to use transaction codes such as SPRO for configuration, FD32 for customer credit management, or FK02 for vendor master data maintenance.
    • Documentation: Refer to SAP Help documentation for detailed steps on configuring payment methods and credit card processing.
    • Support: If the issue persists after following the above steps, consider reaching out to your SAP support team or consulting the SAP Community for further assistance.

    By ensuring that the credit card check group is properly defined and assigned, you should be able to resolve the CRM_FICA007 error and successfully process outgoing payments involving credit cards.

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