How To Fix CRM_FICA005 - Check group must trigger an early check of CVV (Inc. Payments)

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_FICA - Messages for Financial Customer Care

• Message number: 005

• Message text: Check group must trigger an early check of CVV (Inc. Payments)

What causes this issue?

Check group &V1& is specified for incoming payments. This check group
would trigger a late check of CVV. Only early checks are allowed.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Use a check group that triggers an early check.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_FICA005 - Check group must trigger an early check of CVV (Inc. Payments) ?

  The SAP error message CRM_FICA005 indicates that there is an issue related to the configuration of the check group in the context of payment processing, specifically regarding the CVV (Card Verification Value) check. This error typically arises in scenarios involving credit card payments where the system expects an early validation of the CVV code.
  Cause:
  The error can occur due to several reasons:
  
  Configuration Issues: The check group may not be properly configured to trigger an early CVV check. This could be due to missing settings or incorrect parameters in the payment processing configuration.
  Payment Method Settings: The payment method being used may not be set up to require an early CVV check.
  Transaction Data: The transaction data being processed may not include the necessary information for the CVV check to be performed.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Configuration:
  
  Navigate to the configuration settings for payment processing in SAP.
  Ensure that the check group associated with the payment method is configured to trigger an early CVV check. This may involve checking the settings in the transaction code SPRO under the relevant payment processing section.
  
  
  
  Review Payment Method:
  
  Verify that the payment method being used is set up correctly to require CVV checks. This can be done in the payment method configuration settings.
  
  
  
  Validate Transaction Data:
  
  Ensure that the transaction data being processed includes the CVV information. If the CVV is missing, the system will not be able to perform the check.
  
  
  
  Testing:
  
  After making the necessary changes, perform a test transaction to ensure that the error no longer occurs and that the CVV check is being triggered as expected.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific details on configuring payment processing and CVV checks.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on configuration.
  Transaction Codes: Familiarize yourself with transaction codes such as SPRO (for configuration), SE11 (for data dictionary), and SE37 (for function modules) that may help in troubleshooting.
  Support: If the issue persists after checking the configuration and data, consider reaching out to SAP support or consulting with a technical expert who specializes in SAP CRM and payment processing.
  
  By following these steps, you should be able to identify and resolve the cause of the CRM_FICA005 error message in your SAP system.