How To Fix CRM_FGD001 - You can only delete the subitem by deleting the main item

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_FGD - Free goods

• Message number: 001

• Message text: You can only delete the subitem by deleting the main item

What causes this issue?

Free goods (inclusive bonus quantity) items cannot be deleted
individually if they have already been sent to the connected OLTP
system.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

If you delete the main item, this also deletes the subitems.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_FGD001 - You can only delete the subitem by deleting the main item ?

  The SAP error message CRM_FGD001, which states "You can only delete the subitem by deleting the main item," typically occurs in the context of SAP Customer Relationship Management (CRM) when you attempt to delete a subitem (such as a line item in a sales order or service request) without first deleting its associated main item.
  
  Cause:
  This error arises because of the hierarchical relationship between main items and subitems in SAP CRM. In many cases, subitems are dependent on their main items, and the system enforces this dependency to maintain data integrity. Therefore, you cannot delete a subitem independently if the main item still exists.
  
  Solution:
  To resolve this error, you need to follow these steps:
  
  
  Identify the Main Item: Determine which main item the subitem is associated with. This can usually be found in the item details or hierarchy view.
  
  
  Delete the Main Item: Once you have identified the main item, you need to delete