How To Fix CRM_FGD001 - You can only delete the subitem by deleting the main item

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_FGD - Free goods

• Message number: 001

• Message text: You can only delete the subitem by deleting the main item

What causes this issue?

Free goods (inclusive bonus quantity) items cannot be deleted
individually if they have already been sent to the connected OLTP
system.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

If you delete the main item, this also deletes the subitems.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_FGD001 - You can only delete the subitem by deleting the main item ?

  The SAP error message CRM_FGD001, which states "You can only delete the subitem by deleting the main item," typically occurs in the context of SAP Customer Relationship Management (CRM) when you attempt to delete a subitem (such as a line item in a sales order or service request) without first deleting its associated main item.
  Cause:
  This error arises because of the hierarchical relationship between main items and subitems in SAP CRM. In many cases, subitems are dependent on their main items, and the system enforces this dependency to maintain data integrity. Therefore, you cannot delete a subitem independently if the main item still exists.
  Solution:
  To resolve this error, you need to follow these steps:
  
  
  Identify the Main Item: Determine which main item the subitem is associated with. This can usually be found in the item details or hierarchy view.
  
  
  Delete the Main Item: Once you have identified the main item, you need to delete it first. This action will automatically remove the associated subitems. 
  
  Navigate to the main item in the relevant transaction (e.g., sales order, service request).
  Use the delete function (usually found in the menu or as a button) to remove the main item.
  
  
  
  Confirm Deletion: After deleting the main item, confirm that the subitem has also been removed from the system.
  
  
  Check for Dependencies: If you encounter further issues, check if there are any other dependencies or related items that might be preventing deletion.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with the relevant transaction codes for managing items in SAP CRM, such as CRMD_ORDER for sales orders or CRMD_ORDERADM_H for order management.
  User Permissions: Ensure that you have the necessary permissions to delete items in the system. If you do not have the required authorizations, contact your SAP administrator.
  Data Integrity: Understand that SAP enforces these rules to maintain data integrity. Deleting main items and their subitems should be done with caution, especially in a production environment.
  Documentation: Refer to SAP Help documentation or your organization's internal documentation for specific guidelines on managing items in your SAP CRM system.
  
  By following these steps, you should be able to resolve the CRM_FGD001 error and successfully manage your items in SAP CRM.