How To Fix CRM_EVENT018 - Old/new data for event &1 (object &2 ) does not correspond to category &3

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_EVENT - Message Class for Event Handler in CRM Transaction

• Message number: 018

• Message text: Old/new data for event &1 (object &2 ) does not correspond to category &3

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_EVENT018 - Old/new data for event &1 (object &2 ) does not correspond to category &3 ?

  The SAP error message CRM_EVENT018 indicates that there is a mismatch between the old and new data for a specific event in the CRM system. This error typically occurs when there is an inconsistency in the data being processed, particularly in relation to the event category.
  Cause:
  
  Data Inconsistency: The old and new data for the event do not match the expected format or values for the specified category. This can happen if the data was manually altered or if there are issues with the data being passed from one system to another.
  Incorrect Event Configuration: The event configuration in the system may not be set up correctly, leading to mismatches in the expected data.
  Custom Development Issues: If there are custom developments or enhancements in the CRM system, they may not be handling the data correctly, leading to this error.
  Data Migration Issues: If data was migrated from another system, there may be inconsistencies in the data that were not addressed during the migration process.
  
  Solution:
  
  Check Data Consistency: Review the old and new data for the event in question. Ensure that they conform to the expected values and formats for the specified category.
  Review Event Configuration: Check the configuration settings for the event in the CRM system. Ensure that the event is set up correctly and that the categories are properly defined.
  Debug Custom Code: If there are custom developments, debug the code to identify any issues that may be causing the mismatch. Ensure that the custom logic is correctly handling the data.
  Data Validation: Implement data validation checks to ensure that the data being processed meets the required criteria before it is submitted to the event.
  Consult Documentation: Refer to SAP documentation or notes related to the specific event and category to understand any specific requirements or constraints.
  Contact SAP Support: If the issue persists and cannot be resolved through the above steps, consider reaching out to SAP support for further assistance.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like CRMD_ORDER or CRMD_ORDERADM_H to view and analyze the order data related to the event.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance.
  Event Management: Familiarize yourself with the event management functionality in SAP CRM to better understand how events and categories are structured and processed.
  
  By following these steps, you should be able to identify the root cause of the CRM_EVENT018 error and implement a suitable solution.