How To Fix CRM_EVENT012 - Enter the structure


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_EVENT - Message Class for Event Handler in CRM Transaction

  • Message number: 012

  • Message text: Enter the structure

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_EVENT012 - Enter the structure ?

    The SAP error message CRM_EVENT012, which states "Enter the structure," typically occurs in the context of SAP CRM (Customer Relationship Management) when a required field or structure is not filled out correctly in a transaction or process. This error can arise in various scenarios, such as when creating or modifying business objects, events, or other CRM-related data.

    Cause:

    1. Missing Structure Information: The error usually indicates that a mandatory field or structure that is required for the operation is not provided or is incomplete.
    2. Configuration Issues: There may be issues with the configuration of the CRM system, where certain structures are not defined or activated.
    3. User Input Error: The user may have overlooked entering necessary data in the relevant fields.

    Solution:

    1. Check Required Fields: Review the transaction or screen where the error occurred and ensure that all required fields are filled out correctly. Look for any fields marked with an asterisk (*) or highlighted in red.
    2. Review Configuration: If you have access to the configuration settings, check if the necessary structures are defined and activated in the system. This may involve consulting with a system administrator or SAP consultant.
    3. Consult Documentation: Refer to SAP documentation or help files related to the specific transaction or process you are working on. This can provide insights into what structures are required.
    4. Debugging: If you have the necessary permissions, you can use the debugging tools in SAP to trace the error and identify which specific structure is missing or causing the issue.
    5. Contact Support: If the issue persists and you cannot identify the cause, consider reaching out to your internal SAP support team or SAP support for further assistance.

    Related Information:

    • Transaction Codes: The error may occur in various transaction codes related to CRM, such as creating or modifying business partners, sales orders, or service requests.
    • SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide patches or updates that could resolve the issue.
    • User Roles and Permissions: Ensure that the user has the appropriate roles and permissions to access and modify the required structures in the CRM system.

    By following these steps, you should be able to identify the cause of the CRM_EVENT012 error and implement a solution to resolve it.

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