How To Fix CRM_ESOA_VOUCHER003 - Voucher code &1 is not utilitzed

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ESOA_VOUCHER - ESOA : Message class for Voucher

• Message number: 003

• Message text: Voucher code &1 is not utilitzed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ESOA_VOUCHER003 - Voucher code &1 is not utilitzed ?

  The SAP error message CRM_ESOA_VOUCHER003, which states "Voucher code &1 is not utilized," typically occurs in the context of SAP CRM (Customer Relationship Management) when dealing with voucher codes or promotions. Here’s a breakdown of the potential causes, solutions, and related information for this error:
  Causes:
  
  Voucher Code Not Active: The voucher code you are trying to use may not be active or valid for the current transaction.
  Incorrect Voucher Code: The voucher code entered may be incorrect or mistyped.
  Usage Limit Reached: The voucher may have a limit on the number of times it can be used, and that limit has been reached.
  Date Restrictions: The voucher may be valid only within a specific date range, and the current date may fall outside that range.
  Customer Eligibility: The customer may not meet the eligibility criteria for using the voucher.
  Configuration Issues: There may be issues with the configuration of the voucher in the system.
  
  Solutions:
  
  Verify Voucher Code: Double-check the voucher code for any typos or errors. Ensure that you are using the correct code.
  Check Voucher Status: Look into the status of the voucher in the system to ensure it is active and valid for use.
  Review Usage Limits: Check if the voucher has a usage limit and whether it has been exhausted.
  Confirm Date Validity: Ensure that the current date falls within the valid date range for the voucher.
  Customer Eligibility: Verify that the customer is eligible to use the voucher based on any criteria set in the system.
  Consult Configuration: If you have access, review the configuration settings for the voucher in the SAP system to ensure everything is set up correctly.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting the SAP Help Portal for further assistance.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Documentation: Review the SAP documentation related to voucher management in CRM for more detailed information on how vouchers are processed and any specific requirements.
  Transaction Logs: If you have access, check transaction logs for any additional error messages or warnings that may provide more context about the issue.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.