How To Fix CRM_ESOA_STAT_MSGCL000 - Interface node does not contain a Status node


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_ESOA_STAT_MSGCL -

  • Message number: 000

  • Message text: Interface node does not contain a Status node

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_ESOA_STAT_MSGCL000 - Interface node does not contain a Status node ?

    The SAP error message CRM_ESOA_STAT_MSGCL000: Interface node does not contain a Status node typically occurs in the context of SAP CRM (Customer Relationship Management) when working with the Enterprise Services Oriented Architecture (ESOA). This error indicates that the expected structure of the interface node is not being met, specifically that a "Status" node is missing.

    Cause:

    1. Missing Status Node: The primary cause of this error is that the interface node being processed does not include a "Status" node, which is required for the operation being performed.
    2. Incorrect Data Structure: The data structure being sent to the interface may not conform to the expected schema, leading to the absence of the required nodes.
    3. Configuration Issues: There may be configuration issues in the service definition or the mapping of the data that leads to the omission of the Status node.
    4. Version Mismatch: If there are different versions of the service or interface being used, it may lead to discrepancies in the expected data structure.

    Solution:

    1. Check the Interface Definition: Review the interface definition in the SAP system to ensure that the "Status" node is defined correctly and is expected in the data structure.
    2. Validate Input Data: Ensure that the data being sent to the interface includes the "Status" node. This may involve checking the source of the data and ensuring it is being populated correctly.
    3. Update Configuration: If there are configuration settings related to the service or interface, ensure they are set correctly to include the necessary nodes.
    4. Test with Sample Data: Use sample data that is known to work and includes the "Status" node to test the interface. This can help identify if the issue is with the data being sent.
    5. Consult Documentation: Refer to the SAP documentation for the specific service or interface you are working with to understand the expected structure and requirements.
    6. Debugging: If you have access to debugging tools, you can trace the execution to see where the data structure is being altered or where the Status node is being omitted.

    Related Information:

    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates their knowledge base with solutions to common problems.
    • Community Forums: Engage with SAP community forums or support channels where other users may have encountered similar issues and can provide insights or solutions.
    • SAP Help Portal: Utilize the SAP Help Portal for detailed information on the specific CRM module and the services you are using.

    By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.

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