How To Fix CRM_ESOA_SERVICE013 - Duration only allowed for service items

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ESOA_SERVICE - Message Enterprise Service Invoice Plan

• Message number: 013

• Message text: Duration only allowed for service items

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ESOA_SERVICE013 - Duration only allowed for service items ?

  The SAP error message CRM_ESOA_SERVICE013 indicates that there is an issue with the duration field in a service item within the SAP CRM system. This error typically occurs when you are trying to set or manipulate the duration for an item that is not classified as a service item. Here’s a breakdown of the cause, potential solutions, and related information:
  
  Cause:
  
  Item Type Mismatch: The error arises when you attempt to assign a duration to an item that is not a service item. In SAP CRM, only service items (like service orders or service contracts) are allowed to have a duration associated with them.
  
  Configuration Issues: There may be configuration settings in the system that are not aligned with the expected behavior for service items.
  Data Entry Errors: Incorrect data entry or selection of item types during the creation or modification of a document can lead to this error.
  
  
  Solution:
  
  Check Item Type: Ensure that the