How To Fix CRM_ESOA_SERVICE003 - Only one main ServiceReferenceObject possible

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ESOA_SERVICE - Message Enterprise Service Invoice Plan

• Message number: 003

• Message text: Only one main ServiceReferenceObject possible

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ESOA_SERVICE003 - Only one main ServiceReferenceObject possible ?

  The SAP error message CRM_ESOA_SERVICE003: "Only one main ServiceReferenceObject possible" typically occurs in the context of SAP CRM (Customer Relationship Management) when dealing with service reference objects in the Enterprise Services Oriented Architecture (ESOA). This error indicates that the system has detected multiple main service reference objects when only one is expected.
  Cause:
  
  Multiple Main Service Reference Objects: The error is triggered when the system finds more than one main service reference object defined for a particular service. In SAP CRM, a service reference object is used to define the structure and behavior of a service.
  Configuration Issues: There may be a misconfiguration in the service definition or in the way service reference objects are set up in the system.
  Data Integrity Issues: There could be inconsistencies in the data that define the service reference objects, leading to multiple entries being recognized as main objects.
  
  Solution:
  
  Check Service Reference Objects: Review the service reference objects defined in the system. Ensure that there is only one main service reference object for the service in question.
  
  Navigate to the relevant transaction codes (like CRMD_ORDER, CRMD_ORDERADM_H, etc.) to check the service reference objects.
  
  
  Adjust Configuration: If you find multiple main service reference objects, you will need to adjust the configuration to ensure that only one is marked as the main object.
  Data Cleanup: If there are duplicate entries or inconsistencies, clean up the data to ensure that only one main service reference object exists.
  Consult Documentation: Refer to SAP documentation or notes related to service reference objects and the specific service you are working with for any additional configuration steps or best practices.
  Testing: After making changes, test the service to ensure that the error no longer occurs.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common errors.
  Transaction Codes: Familiarize yourself with relevant transaction codes for managing service reference objects, such as SOAMANAGER for service management.
  Community Forums: Engage with SAP community forums or support channels where other users may have encountered and resolved similar issues.
  
  If the problem persists after following these steps, consider reaching out to SAP support for further assistance, providing them with detailed information about the error and the steps you have already taken.