How To Fix CRM_ESOA_SERVICE002 - &1 &2 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ESOA_SERVICE - Message Enterprise Service Invoice Plan

• Message number: 002

• Message text: &1 &2 does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ESOA_SERVICE002 - &1 &2 does not exist ?

  The SAP error message CRM_ESOA_SERVICE002 typically indicates that a specific service or service definition does not exist in the system. This error is often encountered in the context of SAP CRM (Customer Relationship Management) when working with Enterprise Services or when trying to access a service that has not been properly defined or activated.
  Cause:
  
  Service Not Defined: The service you are trying to access has not been defined in the system.
  Service Not Activated: The service exists but has not been activated in the relevant configuration.
  Incorrect Service Name: There may be a typo or incorrect service name being used in the request.
  Missing Authorization: The user may not have the necessary authorizations to access the service.
  System Configuration Issues: There may be issues with the configuration of the SAP system or the specific CRM component.
  
  Solution:
  
  
  Check Service Definition:
  
  Go to transaction SOAMANAGER and check if the service is defined.
  If it is not defined, you may need to create it or import it from a relevant transport request.
  
  
  
  Activate the Service:
  
  If the service is defined but not activated, you can activate it in the SOAMANAGER.
  Navigate to the "Web Service Configuration" section and ensure that the service is active.
  
  
  
  Verify Service Name:
  
  Double-check the service name you are using in your request to ensure it is correct.
  
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to access the service. You may need to consult with your security team to verify this.
  
  
  
  Review System Configuration:
  
  Check the configuration settings in the CRM system to ensure that everything is set up correctly.
  Look for any inconsistencies or missing components that might affect service availability.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that might address this specific error message or provide additional troubleshooting steps.
  
  
  
  Related Information:
  
  
  Transaction Codes: 
  
  SOAMANAGER: For managing web services and service definitions.
  SE80: For checking the service implementation in the ABAP Workbench.
  
  
  
  Documentation: Review the SAP Help Portal for documentation related to CRM services and Enterprise Services.
  
  
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found.
  
  
  If the issue persists after following these steps, it may be beneficial to reach out to SAP support for further assistance.