How To Fix CRM_ESOA_MSG022 - Document ID does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ESOA_MSG - Error Message for Customer Quote ESOA Project

• Message number: 022

• Message text: Document ID does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ESOA_MSG022 - Document ID does not exist ?

  The SAP error message CRM_ESOA_MSG022 with the description "Document ID does not exist" typically occurs in the context of SAP CRM (Customer Relationship Management) when the system is unable to find a document associated with a specific ID. This can happen in various scenarios, such as when trying to access a business document, transaction, or any related object that is expected to exist in the system.
  Causes:
  
  Incorrect Document ID: The document ID you are trying to access may be incorrect or mistyped.
  Document Deletion: The document may have been deleted or archived, making it unavailable in the current context.
  Authorization Issues: The user may not have the necessary permissions to view the document, leading to the system not being able to retrieve it.
  Data Synchronization Issues: If the system is integrated with other systems (like SAP ECC or third-party applications), there may be synchronization issues causing the document to be unavailable.
  Configuration Issues: There may be configuration problems in the CRM system that prevent the document from being recognized.
  
  Solutions:
  
  Verify Document ID: Double-check the document ID you are using to ensure it is correct.
  Check Document Status: Investigate whether the document has been deleted or archived. You can do this by checking the relevant tables or using transaction codes that allow you to view document statuses.
  Review Authorizations: Ensure that the user has the necessary authorizations to access the document. This can be checked in the user roles and profiles.
  Data Consistency Check: If the system is integrated with other systems, perform a data consistency check to ensure that all documents are properly synchronized.
  Consult Logs: Check the application logs (transaction SLG1) for any additional error messages or warnings that might provide more context about the issue.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error message.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRM_DNO_MONITOR for monitoring documents or SE11 for checking database tables.
  SAP Notes: Search for SAP Notes related to CRM errors or specifically for CRM_ESOA_MSG022 in the SAP Support Portal.
  Documentation: Review SAP documentation for CRM to understand how document management works and any specific configurations that may be relevant.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the CRM_ESOA_MSG022 error message.