How To Fix CRM_ESOA_MSG003 - Item ID &1 not found in database


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_ESOA_MSG - Error Message for Customer Quote ESOA Project

  • Message number: 003

  • Message text: Item ID &1 not found in database

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_ESOA_MSG003 - Item ID &1 not found in database ?

    The SAP error message CRM_ESOA_MSG003 indicates that the system could not find the specified Item ID in the database. This error typically occurs in the context of SAP Customer Relationship Management (CRM) when trying to access or manipulate an item that does not exist in the database.

    Causes:

    1. Incorrect Item ID: The Item ID provided may be incorrect or misspelled.
    2. Data Deletion: The item may have been deleted from the database.
    3. Data Synchronization Issues: If the system is integrated with other systems, there may be synchronization issues leading to the item not being available.
    4. Authorization Issues: The user may not have the necessary permissions to view the item.
    5. Database Issues: There could be issues with the database itself, such as corruption or connectivity problems.

    Solutions:

    1. Verify Item ID: Double-check the Item ID for any typos or errors. Ensure that you are using the correct format.
    2. Check Database: Use transaction codes like SE16 or SE11 to check the relevant database tables to see if the item exists.
    3. Review Deletion Logs: If the item was deleted, check the deletion logs or consult with your data management team to see if it can be restored.
    4. Check Authorizations: Ensure that the user has the necessary authorizations to access the item. This can be done by reviewing the user roles and permissions.
    5. Data Synchronization: If the system is integrated with other systems, ensure that data synchronization processes are functioning correctly.
    6. Consult Technical Support: If the issue persists, it may be necessary to consult with your SAP technical support team to investigate any underlying database issues.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as SE16 (Data Browser) and SE11 (Data Dictionary) to investigate the database.
    • SAP Notes: Check SAP Notes for any known issues related to this error message. SAP Notes can provide patches or workarounds.
    • Documentation: Review SAP documentation related to CRM and the specific module you are working with for additional context and troubleshooting steps.
    • Community Forums: Consider checking SAP Community forums or other user groups for similar issues and solutions shared by other users.

    By following these steps, you should be able to identify the cause of the error and implement a suitable solution.

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