How To Fix CRM_ESOA_MAP_GENERAL036 - User &1 has no roles assigned and will not be created

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ESOA_MAP_GENERAL - General messages concerning the mapping

• Message number: 036

• Message text: User &1 has no roles assigned and will not be created

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ESOA_MAP_GENERAL036 - User &1 has no roles assigned and will not be created ?

  The SAP error message CRM_ESOA_MAP_GENERAL036 indicates that a user does not have any roles assigned to them, which prevents the system from creating the user in the context of the CRM (Customer Relationship Management) system. This error typically arises in scenarios where user roles are essential for the execution of certain functions or processes within SAP CRM.
  Cause:
  
  No Roles Assigned: The primary cause of this error is that the user in question has not been assigned any roles in the SAP system. Roles are necessary for defining the permissions and access rights a user has within the system.
  User Creation Process: This error often occurs during the user creation process, especially when integrating with other systems or when trying to map users from an external source.
  Configuration Issues: There may be configuration issues in the user management settings or in the integration settings that prevent the assignment of roles.
  
  Solution:
  
  
  Assign Roles to the User:
  
  Go to the SAP GUI and navigate to the user management transaction (e.g., SU01).
  Enter the user ID that is causing the error.
  In the "Roles" tab, assign the necessary roles to the user. Ensure that the roles provide the required authorizations for the user's tasks.
  Save the changes.
  
  
  
  Check Role Assignment:
  
  Ensure that the roles assigned to the user are active and correctly configured.
  Verify that the roles include the necessary authorizations for the CRM functionalities that the user needs to access.
  
  
  
  Review User Creation Process:
  
  If the user is being created through an automated process (e.g., from an external system), check the integration settings to ensure that roles are being correctly assigned during the user creation process.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to user management and role assignment for any specific guidelines or best practices.
  
  
  
  Testing:
  
  After assigning roles, test the user’s access to ensure that they can perform the required functions without encountering further errors.
  
  
  
  Related Information:
  
  User Management Transactions: Familiarize yourself with transactions like SU01 (User Maintenance), PFCG (Role Maintenance), and SUIM (User Information System) for managing users and roles.
  Authorization Concepts: Understanding SAP's authorization concept, including roles, profiles, and authorizations, is crucial for effective user management.
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to this error message or provide additional troubleshooting steps.
  
  By following these steps, you should be able to resolve the error and ensure that the user can be created successfully with the appropriate roles assigned.