How To Fix CRM_ESOA_MAP_GENERAL028 - No central person exists for user &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ESOA_MAP_GENERAL - General messages concerning the mapping

• Message number: 028

• Message text: No central person exists for user &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ESOA_MAP_GENERAL028 - No central person exists for user &1 ?

  The SAP error message CRM_ESOA_MAP_GENERAL028 indicates that there is no central person (or business partner) associated with the user ID specified in the error message. This can occur in various scenarios, particularly when working with SAP Customer Relationship Management (CRM) systems that rely on business partner data.
  Cause:
  
  Missing Business Partner: The user ID does not have a corresponding business partner record in the system.
  Incorrect User Mapping: The user may not be correctly mapped to a business partner in the system.
  Data Synchronization Issues: There may be issues with data synchronization between different systems (e.g., between SAP CRM and SAP ERP).
  Authorization Issues: The user may not have the necessary authorizations to access the business partner data.
  
  Solution:
  
  
  Check Business Partner Data:
  
  Go to the transaction code BP (Business Partner) in SAP.
  Search for the user ID in question and verify if a corresponding business partner exists.
  If it does not exist, create a new business partner for the user.
  
  
  
  User Mapping:
  
  Ensure that the user is correctly mapped to the business partner. This can be done in the user administration area (transaction code SU01).
  Check the "Business Partner" tab in the user profile to see if the mapping is correct.
  
  
  
  Data Synchronization:
  
  If your system is integrated with other systems (like SAP ERP), ensure that the data synchronization processes are running correctly.
  Check for any errors in the data transfer logs that might indicate issues with business partner data.
  
  
  
  Authorization Check:
  
  Verify that the user has the necessary authorizations to access business partner data.
  Check the roles assigned to the user and ensure they include access to the relevant business partner transactions.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or support notes related to this error message for additional troubleshooting steps or updates.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  BP: Business Partner Maintenance
  SU01: User Maintenance
  SUIM: User Information System (to check authorizations)
  
  
  
  SAP Notes: Check SAP Support Portal for any relevant notes or updates regarding this error message.
  
  
  Community Forums: Consider searching or posting in SAP community forums for additional insights from other users who may have encountered the same issue.
  
  
  By following these steps, you should be able to resolve the error message CRM_ESOA_MAP_GENERAL028 and ensure that the user is properly linked to a central person in the SAP system.